Today is the day! π£ Watch our latest Primer episode w/ @mookin and @markdalgarno on Trust, Users, and Delivery that made Mark Stanley's government services successful. β¨
Watch it now here! π https://t.co/sQJBcT8iAO
#GovernmentServices#GoDigital#Primer
Are you finding our lightboard videos interesting? Perhaps our Primer interviews with inspiring figures working in #digitalgovernment, policy, and public services?
All this is published in our Deep Dives, so if you don't want to miss itβ¦
Sign up! π https://t.co/nhJ5wUvbuH
Watch @dariuspocha explain how and why Create/Change solves complex #publicsector problems by developing new #services. π€―π
π https://t.co/CnxgTz3cLu
Want to become more #user-centred when designing policy and seeing your work from a citizens point of view?
Find out more here! π https://t.co/RwoiUjLkkY
βItβs like lying on a beach, and a wave crashes over you but before you can get breath again another wave of change hits you.β π
Watch our interview with @RachelHope3 and @dariuspocha β¬οΈ
https://t.co/xZ0pq3qFDC
Transformative work experience at DfE! π
Discover how Laura's team orchestrated a 4-day programme for students with spectacular feedback.
π https://t.co/YK3C5kCN8A
Navigating org. transformation successfully? β
Our co-founder Mark Dalgarno has invaluable insights on how to avoid common pitfalls & drive successful transformation.
Read his blog & get practical tips π here! https://t.co/LLqjKEv212
#TransformSuccessfully
Are you finding our lightboard videos interesting? Perhaps our Primer interviews with inspiring figures working in #digitalgovernment, policy, and public services?
All this is published in our Deep Dives, so if you don't want to miss itβ¦
Sign up! π https://t.co/nhJ5wUvbuH
Have you had to manage a fast-moving situation without the time for a traditional #discovery or alpha to set you on the right track?
Aoife shows how to use techniques borrowed from the #Lean movement to get the evidence you need.
Full video here π https://t.co/6jacgGonVy
Policy, Delivery and Operations have traditionally worked as silos within government, leading to poor outcomes for government and users. How do you bring them together to deliver great public services? π€¨
@markdalgarno has the answer: https://t.co/WmOwiIEKkq
When designing products/services, consider both #MarketResearch & #UserResearch. Market research offers broad insights into the audience, while user research delves into specific issues.
Both are vital, but which should you prioritise? π· #ServiceDesign https://t.co/p1yJe1y3d2
How can βfrighteningly ambitious ideas & patient executionβ bring about innovation at scale?β Watch this excerpt from @dariuspocha's conversation with @RachelHope3 NHS Digital Director of Tech and Data for Vaccinations.
π§Full interview here! π https://t.co/xZ0pq3qFDC
New Zealand takes a step towards bridging the digital divide with the launch of the Zero Data programme, granting free access to vital online public information and services. π³πΏπ
https://t.co/yVigxGdtac
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π https://t.co/KY0TuT3Crx
Is it possible for the government to design for #change when voters and the media demand certainty?
Read the full blog here π https://t.co/eVIdwMwky0