Jack Crumpton

Co-founder @ SCEND 📦

[Jack Crumpton @CrumptonJack]

@glenwomble UK but I’m always up to travel across the pond for a warehouse visit!

[Jack Crumpton @CrumptonJack]

@jimjannuzzio Congrats Jim!

[Jack Crumpton @CrumptonJack]

@ecomstreur What’s your opinion on shipping direct from China rather than a localised 3PL?

[Jack Crumpton @CrumptonJack]

@jordanhill11 I think about this a lot 😂

[Jack Crumpton @CrumptonJack]

@casglb Do you have a preference on location? Any states that move the most product?

[Jack Crumpton @CrumptonJack]

@oliverbrocato Shipping and delivering orders on time consistently is hugely underrated when it comes to retention.

[Jack Crumpton @CrumptonJack]

@GlennNieuwenh Printed text or handwritten? Do you add first names for personalisation or keep them generic?

[Jack Crumpton @CrumptonJack]

@AJA_Cortes There’s something fulfilling about packing your own orders in the beginning!

[Jack Crumpton @CrumptonJack]

Your profile gives you leverage for good rates! Especially if growth is consistent!

Look for 3PL’s with solid processes and that can scale. But also who’s willing to pick up the the phone when things go wrong! Because it will at some point. And who you chose depends on how fast it gets resolved!

[Jack Crumpton @CrumptonJack]

@Menachem0 We protect our ICP like our life depends on it! If it’s out scope it’s a simple no.

[Jack Crumpton @CrumptonJack]

@jchdotme @AaronJNosbisch @drinkbrez Claude is one of the best tools that allows transparency between brand and 3PL’s.

The best 3PL’s encourage it! The rest are scared of it!

[Jack Crumpton @CrumptonJack]

@geoheaton 🫶🫶🫶

[Jack Crumpton @CrumptonJack]

@zachmstuck I’m not 100% sure if we can support but would be cool to have a chat man!

[Jack Crumpton @CrumptonJack]

@geoheaton 🔥🔥🔥

[Jack Crumpton @CrumptonJack]

@GolfChannel @26Biggles @alexhw96 @_OwenJenkins