[Public Appeal and Request for Clarification: Regarding Anomalies in Asset Deposits/Status on @hyperliquid and @unitxyz]
While attempting to deposit assets into the @hyperliquid and @unitxyz platforms, I have encountered a situation where the funds have failed to be credited to my account, and I am unable to withdraw them.
📌 Summary of Facts:
* Asset/Amount Involved: [157 ZEC, valued at $190,000 USD]
* On-chain Transaction Hash (TXID): [7d962d24fbdc534c5cbf07478b6404270fe112f053fe48636f1a8792636aa3fb]
* Support Ticket/Communication ID: #149882987
* Current Status: The transaction is confirmed on-chain, yet it has not been credited to my account on the platform; furthermore, customer support has failed to respond within the expected timeframe.
On-chain data is transparent and verifiable. I have retained full records of the transaction, including screenshots and proof of the deposit path. As a user, I am simply requesting that the platform provide a clear technical explanation or return the funds to the original source.
I look forward to a direct response and assistance from the @hyperliquid and @unitxyz official teams. I also invite other community members who may have experienced similar issues to share any relevant information.
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