CS Accounting

Helping small businesses face to face and in the cloud. Its not just about getting the numbers to add up.

[CS Accounting @csaccounting]

So after months of being ignored by my @sageuk account manager I get a new one who is DEFINITELY going to look after us. Teams meeting for 07/02, pushed back to 10:00 this morning. No response. No reason. Been with @sageuk since ms-dos and green screen. That’s it. I’m done.

[CS Accounting @csaccounting]

2/2. No obvious reason for refund not made so he sent off a ‘chase up’ request. No time scale on how long the ‘chasing up’ will take but if we want a progress report, guess what, we can spend another 55 minutes on hold….

[CS Accounting @csaccounting]

55 minutes on hold to @HMRCgovuk VAT this morning. First client sorted quite easily. Then told that ‘for security reasons’ they could only discuss one client per call. Are they for real!! Complained and did get to talk about the other client which is a VAT refund not refunded.1/2

[CS Accounting @csaccounting]

On hold for @HMRCgovuk VAT for 43 minutes and then that awful music stopped. Call still connected but the eerie silence is worse than the music. Is this a new @HMRCgovuk ploy so they don’t have to speak to you 🤷‍♀️

[CS Accounting @csaccounting]

@HMRCcustomers Already done that. There is apparently nothing they can do our client just has to wait. I have told them that our client will not be paying any VAT due until the refund is sorted.

[CS Accounting @csaccounting]

@HMRCgovuk A client is due a VAT refund from two months ago after spending quite a bit setting up a new business. It has been passed to another department for ‘checking’. That department is uncontactable and there is no time scale on repayment. But try paying @HMRCgovuk late.

[CS Accounting @csaccounting]

It’s payroll year end and it would appear that @HMRCgovuk are messing about with the PAYE section of agent’s gateway. Yesterday I got CJRS info and SSP Rebate Scheme. Then it went back to ‘normal’. This morning I’m back to CJRS or payment history.

[CS Accounting @csaccounting]

One hour and 13 minutes on hold to HMRC. One hour and 13 minutes of them telling me there’s help available on line - there’s not! One hour and 13 minutes of the dreadful ’on hold’ music. Then I’m told that all of their agents are busy and I may like to call back later - GOODBYE!!

[Martin Lewis @MartinSLewis]

10 days ago I sent Chancellor @Jeremy_Hunt a letter (below) asking him to postpone the govt's 20% increase in energy bills on 1 April.

Since, SEVENTY major charities (below), & the energy industry trade body have signed up to support the letter.

IF YOU SUPPORT THE CALL PLS RT

[CS Accounting @csaccounting]

When you have used the same software company for over 25 years, you don’t have a ‘practice success manager’ and no-one is willing to help #sage

[CS Accounting @csaccounting]

The #Durham2025 bid has made the UK City of Culture shortlist! It’s time for Durham to step into the
spotlight and show everything this extraordinary county has to offer. 
#NoOrdinaryCounty #CityofCulture2025

[CS Accounting @csaccounting]

HAPPY Birthday to our wonderful Cyd!!!🎉

We hope you have a fantastic day😊

[CS Accounting @csaccounting]

Good Luck to all the hospitality venues and businesses opening up today! I think we speak for everyone when we say, it's fantastic to have you back 😊

[CS Accounting @csaccounting]

The government announced not only the amount of the fourth grant for the Self Employed Income Support Scheme (SEISS), but also that a fifth and final grant would be made available for the period from May to September 2021.

For more info

https://t.co/udYuFdFd7b

[CS Accounting @csaccounting]

Did you miss the webinar on IR35: Get prepared for the start of the tax year?

The recording is now ready for viewing online.

Join tax expert, Martin Jackson, as he gives up-to-date advice on the new IR35 rules & what they mean for your business & clients https://t.co/ggrq9Yi3PY

[CS Accounting @csaccounting]

Driving to work this morning through #LowFell it was lovely to see open doors, lights on and welcoming windows. Good luck to all businesses re-opening today.

[CS Accounting @csaccounting]

Brilliant 😊👏

[LEGO @LEGO_Group]

Never step on a LEGO brick again! SmartBricks, coming soon...

[CS Accounting @csaccounting]

We are taking a well-earned rest this Easter weekend, mainly to eat copious amounts of chocolate, play with a stack of Lego...AND we can't wait to check out the new Smart bricks from Lego.

So! We will be closed from 5pm tonight (Thur) until 9am Tues 6th April.

[CS Accounting @csaccounting]

The Easter Bunny has arrived at CS Accounting 🐇🍫! A huge thank you to Malcolm for kindly bringing these wonderful chocolate eggs in for us. It's very much appreciated ☺️

#easter #2021

[CS Accounting @csaccounting]

Manage your microbusiness or start-up's #cashflow with ease.

The @sageuk Small Business Growth Programme is running a short webinar on what it takes to manage your money like a #Pro this Thursday, 11am-12pm. The course is free, but spaces are limited:

https://t.co/w7wvNO59aT