Customer Experience

Informa Research Services, Inc., is the premier provider of competitive intelligence, market research, and mystery shopping services to the financial industry.

[Customer Experience @CustomerExp]

Informa Study Shows BB&T and M&I ranked #1 and #2 when it comes to branch employee customer acquisition skills http://tinyurl.com/djwylu

[Customer Experience @CustomerExp]

Informa Research Services - Customer Experience Measurements - Coming Soon!