CVS Pharmacy

Bringing heart. Prioritizing health. Getting there together.

[CVS Pharmacy @cvspharmacy]

Hi Dave, thank you for contacting the CVS Social Media Resolution Team. We’re sorry to hear about your experience with the CVS app and understand how frustrating it can be when the deals list resets to the top each time you add an offer. We appreciate you taking the time to share this feedback. We have documented your concerns and will forward them to the appropriate team for review. Thank you, Margaret.

Thank you,
Margaret

[CVS Pharmacy @cvspharmacy]

@stet_dot_net Hi Stetson, thank you for bringing this to our attention. To better assist you, can you please DM us with the CVS store location?

Thank you, Gabby

[CVS Pharmacy @cvspharmacy]

@adreamergirlx Hi, thank you for contacting the CVS Social Media Team. To assist you in a direct message please share your full name, phone number, and full CVS location. Thank you, Torya

[CVS Pharmacy @cvspharmacy]

@Iggy Hi Iggy, thank you for bringing this to our attention. To better assist you, can you please send us a DM with your full name, and phone number?

Thank you, Gabby

[CVS Pharmacy @cvspharmacy]

@Vocal_Intellect Hi, thank you for bringing this to our attention. To better assist you, can you please send us a DM with the CVS store location?

Thank you, Gabby

[CVS Pharmacy @cvspharmacy]

@nanreik_53 Hi, we understand how this situation can be upsetting. To better assist you, can you please send us a DM with your name, email, and the Minute Clinic location?

Thank you, Gabby

[CVS Pharmacy @cvspharmacy]

@morgenck Hi Morgen, thank you for contacting the CVS Social Media Resolution Team. To help us better understand and resolve the issue, could you please direct message us the following information:
• Your first and last name
• Phone number
• Email address
Thank you,
Margaret

[CVS Pharmacy @cvspharmacy]

Hi Michelle, To ensure we deliver the highest level of care to our pharmacy patients, select CVS Pharmacy locations are now directing incoming calls to voicemail. This allows our pharmacy teams to focus on providing safe, prompt, and personalized in-store service without interruption. Voicemails are checked and returned promptly to ensure your questions are answered. For immediate service, you can: refill prescriptions, check prescription status and manage your medications, all through https://t.co/urTXxldf3a or the CVS® Pharmacy app—fast, easy, and available 24/7. Please let us know if there is anything further, we can assist you with. Thank You, Stacey.

[CVS Pharmacy @cvspharmacy]

Hi Jean, Thank you for reaching out to the Social Media Resolution Team. We have documented your feedback and have informed leadership. At this time, we are experiencing a known system outage. We apologize for any inconvenience this may cause and can assure you that we are diligently working on restoring service. Sincerely, Stacey.

[CVS Pharmacy @cvspharmacy]

Hi Chris, Thank you for sharing your feedback. We’re sorry to hear about your experience at the pharmacy. We understand how frustrating it can be when the checkout process feels longer than expected, and we appreciate you taking the time to let us know. We'd like to learn more about your visit and share your feedback with the appropriate team. Please send us a direct message with the CVS Pharmacy location. Sincerely, Stacey.

[CVS Pharmacy @cvspharmacy]

@wonjunchoi Hi Scott,
Thank you for your feedback. I understand your frustration and concerns regarding our new phone system. I have documented your feedback today and shared it with the appropriate leadership teams.
Sincerely, Michael.

[CVS Pharmacy @cvspharmacy]

@lrishprincess Part 2: and include your full name, date of birth, store location, and the name of the medication. Also, please be specific as to how we can assist. Sincerely, Chris.

[CVS Pharmacy @cvspharmacy]

@lrishprincess Part 1: Hi Kate, We are happy to assist. Please email our secure address at [email protected] with the subject line: “CVS Social Media (S-15867281), #1245092, (CB)”

[CVS Pharmacy @cvspharmacy]

@red_state_dream Hi Rex, We appreciate your feedback, what I'd like to do is document this today. We understand your frustration and concerns regarding this matter and have shared your feedback. Sincerely, David.

[CVS Pharmacy @cvspharmacy]

@Ajbrist_ Hi Andrew, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name, your telephone number and your email? Sincerely, David.

[CVS Pharmacy @cvspharmacy]

@SylverNeny45165 Hi Nenye, If you are reaching out for assistance, please let us know, we are happy to help. Sincerely, Chris.

[CVS Pharmacy @cvspharmacy]

@GauravKInvestor Hi, thank you for following up with us. We attempted to dm you, but it looks like you are not following us. Please ensure that you are following us so that we can further assist you.

Thank you, Gabby

[CVS Pharmacy @cvspharmacy]

@JG2pt0 Hi Johnny, we have documented your concern and forwarded it to the appropriate team for review. Sincerely, Chris.

[CVS Pharmacy @cvspharmacy]

@DeannB115 Hi Deann,
Thank you for your feedback. I understand your frustration and concerns regarding this matter. I have documented your feedback today and shared it with our leadership team.
Sincerely, Michael.

[CVS Pharmacy @cvspharmacy]

Hi Bel,
Thank you for contacting the CVS Social Media Resolution Team, we apologize for the inconvenience this has caused. To ensure that the appropriate leadership is made aware of your concerns and can address them, would you please send us the store location via direct message?
Sincerely, Michael.

[CVS Pharmacy @cvspharmacy]

@JG2pt0 Hi Johnny, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name and the CVS location where the incident occurred? Sincerely, Stacey.