Christine Yoon (she/her)

I make products. Currently @helpscout, formerly @hubspot & @BostonGlobe. 🇺🇸🇰🇷🏳️‍🌈 opinions are my own

[Help Scout @helpscout]

Say hello to AI summarize ✨, the first of Help Scout's AI-powered features in beta.

With just one click, AI summarize will condense long, back-and-forth email threads into a few bullet points—all in a matter of seconds.

Learn more👇

https://t.co/jW955F2Kbr

[Michelle Obama @MichelleObama]

My thoughts on the Supreme Court's decision to overturn Roe v. Wade.

[Christine Yoon (she/her) @Cyooner]

Proud of this major update for customers; folks can now enable a Beacon for their Docs site to make sure every visitor finds an answer. Leverage the power of Beacon with just a few clicks.

[Help Scout @helpscout]

✨ Introducing Help Scout’s Docs + Beacon integration! An easier way for your team to provide personalized, effective support and for your customers to find answers how they want to and when they need to.

Read about it here👇
https://t.co/wUpLzcRjZv

[Christine Yoon (she/her) @Cyooner]

@mariahhay

[Christine Yoon (she/her) @Cyooner]

A self-service experience that does not feel very good 🙄

[Christine Yoon (she/her) @Cyooner]

A missed opportunity to celebrate and highlight Yamini in this headline, one of the best leaders and executives I've ever had the pleasure of working with.

[The Boston Globe @BostonGlobe]

HubSpot cofounder to step down as CEO after accident https://t.co/G7gk7AocXJ

[Christine Yoon (she/her) @Cyooner]

A 10am workday start time just feels right

[Christine Yoon (she/her) @Cyooner]

Here for this conversation!

[Christine Yoon (she/her) @Cyooner]

Melinda Gates started at Microsoft as a product manager okaaaayyyy! 👩🏻‍💻

[Byron Woodfork @byronwoodfork]

"Systemic Racism got ya down? Leave that shit at home. Don't bring it to work". Or whatever @basecamp said...

[Christine Yoon (she/her) @Cyooner]

@helpscout turns 10 today! 🥳 We're celebrating our customers, history, and natural world at https://t.co/dgqWCHkXxA. For every customer that shares their Help Scout story, we'll plant a tree through The Nature Conservancy's 1 Billion Trees program. 🌲🌲🌲🌲#HelpScout10

[ThinkShout @thinkshout]

The most under-appreciated soft skill? Self-compassion.
Thanks for the wonderful article, @Cyooner.
https://t.co/YPpc0FpKJg

[Christine Yoon (she/her) @Cyooner]

I wrote this post to encourage product folks and leaders to be an early adopter of this soft skill. Let's redefine what "high performing" means and looks like.

[UX Collective @uxdesigncc]

Bringing self-compassion into product management https://t.co/MJKB91iUjK — by @Cyooner

[Christine Yoon (she/her) @Cyooner]

“Write to people as people. Be respectful with pronouns. Avoid ableism, racism, sexism, and stereotypes.” — @nickdilallo https://t.co/126dbuB68z

[SEDONA @sedonaprince_]

Let me put it on Twitter too cause this needs the attention

[Christine Yoon (she/her) @Cyooner]

Are there any upcoming virtual or Boston-area spaces for mourning and solidarity for the AAPI community in response to anti-asian hate and Atlanta hate crimes? #StopAsianHate

[Christine Yoon (she/her) @Cyooner]

@LEAHisKNOBLER Wowza!! 👏🏼👏🏼👏🏼

[Christine Yoon (she/her) @Cyooner]

@ProdPad Tell a story

[Christine Yoon (she/her) @Cyooner]

Right back at you @LibbyMMaurer! and still in awe of my fellow panelists today and every day🧡

[Libby Maurer @LibbyMMaurer]

Today in Why I Love My Job: We heard an incredible panel in celebration of #WomensHistoryMonth @HubSpot Thanks @sheabuttergabby @Cyooner, Vanessa, Meli & Anne - you inspire...& kick ass! 🧡