@UEDCLTD@UEDCLMD@UEDCLSpox Dear team been on phone call with your entebbe station about tokens being loaded on our 3phase and upto now nothing yet, they keep on promising that's it's daone. Last week the same thing. It's like a habit. Need help urge
@UEDCLTD@UEDCLMD@UEDCLSpox And would kindly request if someone can get in touch with a permanent solution. For a big consumer I do believe there is One.
@UEDCLTD last week I had a complaint about tokens being loaded the same happing today..
What can't you guys have a permanent solution.and more so the entebbe station.
@UEDCLTD The new method for 3 phase requires you buy token, then sent to nearest station they load for you. Which have done and up to now they haven't loaded
@UEDCLTD why is that we customers of 3 phase are having hard time loading unit's...from yesterday been on customer care about units and no help till now. Frustrating
@mtnug @mtnugCMO @sylmulinge how can one get helped seems call center calls not going through, what app the most annoying because I keep on being referred to email which doesn't even get replied. I can access my menu to enable me do transaction. (from Sunday morning)