Dan Smith

[Dan Smith @DanGeorgeSmith]

@greateranglia Hi there, I booked a first class ticket and there was no first class service for my entire journey. How do I claim a refund for this?

[Dan Smith @DanGeorgeSmith]

@thetrainline Hi there, I bought first class tickets for a service that had no first class seats for the entire journey. Is there any way I can claim a refund?

[Dan Smith @DanGeorgeSmith]

@AskeBay I need to make an appeal, as I have discovered I have lost a case, even though I have evidence the item was delivered 6 days before the case was even opened. I cannot request a call back at the moment, so I would like this resolved please.

[Dan Smith @DanGeorgeSmith]

This year is the year of Archant Video, I can feel it....#ArchantAwards

[Michael Woods @MichaelWoods]

So when I told @justinbieber to fuck off and put some clothes on he took a cheap shot at my tour manager and fled behind a wall of security