Hello @Myprotein,
I placed a prepaid order on MyProtein and the courier is refusing to deliver, saying the parcel is “finance locked” and they cannot hand it over unless it is COD.
Please confirm why this is happening and how to resolve it. My order number is: #673439629
Thanks
Hello @Myprotein, @delhivery@help_delhivery
I placed a prepaid order on MyProtein and the Delhivery courier is refusing to deliver, saying the parcel is “finance locked” and they cannot hand it over unless it is COD.
My order number is: #673439629
Whats going on between these 2