@SUZETTE1971@cbyerswriter@Cammaui85@joherkhan@Airbnb@AirbnbHelp Hey y’all, so finally got the needle moved. I reached out to a reporter who tweeted asking for details and the story went live today at 1:44pm. Airbnb responded to me 5 MINUTES later after 4 days of crickets, refunded within an hour. https://t.co/4eWOfwjN5x
@LucyDunagan @Airbnb@GovJoshGreenMD@ABC@CBS@NBCNews We just finally for our refund for Sep 1 trip today. It seems like airbnb is finally addressing the issue by extending their ECP. https://t.co/4eWOfwjN5x
@AirbnbHelp Fuck your privacy. Care about the people in Maui and stop playing around. Do better @airbnb@AirbnbHelp EVERYONE should know what you’re doing.
@cnn@msnbc@foxnews@abc@nytimes@washingtonpost
Anyone want to dive into reports that @airbnb is refusing to refund folks who are booked to stay in Maui soon even though they are booked in places that are kinda in or around the crematorium that is Lahaina Town?
@Cammaui85@SUZETTE1971@joherkhan@Airbnb@AirbnbHelp I understand all of that. But West Maui is not the place to vacay right now no matter how many times you share that screenshot. Refer to any of the other tweets in this thread citing corporate greed and our shared empathy for the people of Lahaina.
@SUZETTE1971@Cammaui85@joherkhan@Airbnb@AirbnbHelp I’m baffled by this thread. @Cammaui85 is tweeting about entitled tourists & their “ruined vacations”, saying to keep tourists out of west Maui so they can focus on Ohana, but telling us everything is fine 5 miles from Lahaina Town and just come. 🤯
@Cammaui85@SUZETTE1971@joherkhan@Airbnb@AirbnbHelp Dude. I understand that. But we are not staying elsewhere, we are staying in West Maui; and are not being given any other option except to cancel without refund. So you’re suggesting we should just literally step over the devastation in Lahaina to enjoy a vacation? NO.
@Cammaui85@SUZETTE1971@joherkhan@Airbnb@AirbnbHelp Correct, it will take time during which tourists should not be taking resources needed by displaced families. For locals who lost their homes and family members, is it reasonable to expect them to return to work to serve tourists?Like seriously, wtf.
@Cammaui85@SUZETTE1971@joherkhan@Airbnb@AirbnbHelp Keep in mind I’m in NorCal and have watched our communities that have been devastated by fire my entire life. Maui is worse than any wildfire in 100 years here.
@SUZETTE1971@dlew2k@Airbnb@AirbnbHelp Their extenuating circumstance policy overrides host cancellation policies, so they do have the ability to enact it accordingly and issue refunds.
@Cammaui85@SUZETTE1971@joherkhan@Airbnb@AirbnbHelp It is Airbnb and the host is Maui resort rentals. Our reason to not go is it’s inappropriate to go to West Maui for a fun vacation on the heels of massive destruction. We are familiar with the area and the distance from Lahaina Town.