@mrsbeeekeeper@andreamaroni85@Casetify@RoyalMailHelp@dhlexpressuk@DHLGlobal I have asked for a replacement item multiple times. They are not accepting responsibility for the item being lost & saying I need to wait longer to see if it’ll arrive over the next few days. If it hasn’t arrived now over a month later it isn’t going to. Terrible customer service
@mrsbeeekeeper@Casetify@BBCWatchdog I am in the exact same position. Ordered over a month ago and not arrived. Supposedly a ‘delay in customs’ despite the product having been in customs since 03/06/20. Customer service team not willing accept responsibility to resolve the problem and ship a new case out.
@thetrainline@trainline_eu Help! I need help organising a refund on travel tickets bought from your website! My holiday has been cancelled due to COVID and your website won’t let me process the refund!!
If you don’t follow these instructions, you are putting people’s lives at risk:
You must stay at home to protect our NHS and save lives.
#StayHomeSaveLives