Shadi Kirk

[Shadi Kirk @DarvishKirk]

@HMCTSgovuk it has been more than 6 months since a probate application has been submitted & everytime I call I get conflicting information regarding my late mother’s estate which apart from making it more stressful - is very concerning. I am sure you can appreciate it is also a very difficult time when you lose a parent. All I am looking for is to understand exactly where we are in the process and an indication of time.

[Shadi Kirk @DarvishKirk]

@premierinn @PBOps123 We were told to ask for the room to be serviced - we did at 8am - and this is it! Three days and we have begged for a tv remote control and NOTHING!!! @ paddingtonbasin

[Shadi Kirk @DarvishKirk]

@qatarairways Unfortunately your APP and customer service do not reflect exceptional travel experiences. Wanting to book preferred seats as a family and spent more than an hour on the phone to your Airline on our last day in Doha #CustomerServiceFail #QatarAirways

[Shadi Kirk @DarvishKirk]

@British_Airways - landed in Jo’burg on Thursday 11th Dec - went to BA desk to report missing Lugguage - they said I had to report it Durban - BA member of staff, shouted at me - told me to use my common sense - felt intimated and threatened- no woman should have to be made to feel like that. #britishairways #CustomerServiceFail #respect

[Shadi Kirk @DarvishKirk]

@British_Airways thanks - can’t log missing baggage claim and then call BA — they give me the number to Heathrow airport for missing baggage!!! Please can you help???

[Shadi Kirk @DarvishKirk]

British Airways Lugguage lost again - and can’t even log it on APP. In Jo’burg airport - the way I was spoken to by BA staff was shocking - they then told me I had to log the missing bag at the BA desk at our final destination in Durban - and guess what?!- no BA desk in Durban. Where is our bag?????

[Shadi Kirk @DarvishKirk]

@nikestore awful customer service

[Shadi Kirk @DarvishKirk]

@BoschHomeIn I was meant to have a Bosch engineer visit today to fix our dishwasher - between 9am -12pm - took the morning off work - apparently he had it in his phone to come at 4pm!!! How is that possible? customer services have said they don’t know how this could happen! Disappointed 😞

[Shadi Kirk @DarvishKirk]

@British_Airways How interesting - we went to the airport and it was in the Lost Lugguage Room - so please can you explain how it’s with the courier - a cording to a BA agent???

[Shadi Kirk @DarvishKirk]

@British_Airways Thanks BA - we have a wedding today and no luggage!!! Gave us a number to call and it’s out of order!

[Shadi Kirk @DarvishKirk]

@Quaysid46436068 @British_Airways They don’t come back to you - I put in a complaint, an email was meant o be sent and nothing - fortunately I took a screenshot that I submitted a complaint - farcical!

[Shadi Kirk @DarvishKirk]

@British_Airways Thank you for ruining our family wedding trip! Misadvised by your agent - as you can see - this has caused great stress, inconvenience and also more expensive flights! Where is my refund??? Your agent has cost us money!

[Shadi Kirk @DarvishKirk]

@British_Airways @MailOnline it would be good if we could finally book tickets! This whole process has been really stressful!

[Shadi Kirk @DarvishKirk]

@British_Airways thanks for all the stress and upset for the past 3 weeks!

[Shadi Kirk @DarvishKirk]

@British_Airways thanks for ruining our family wedding trip

[Shadi Kirk @DarvishKirk]

@British_Airways thanks for not processing our refund - 9 long phone calls later. Now we can’t afford to book premium economy for a family wedding as it has taken you more than 3 weeks to process and still not done!

[Shadi Kirk @DarvishKirk]

@British_Airways still waiting for the email! You’ve ruined our trip for a family wedding!

[Shadi Kirk @DarvishKirk]

@British_Airways thanks for ruining our family wedding trip! Due to delays in your refund process - we now can’t afford to fly premium economy - it was meant to be a treat! Hard to believe it’s due to your refund process and all the mistakes made #unethical

[Shadi Kirk @DarvishKirk]

@British_Airways

[Shadi Kirk @DarvishKirk]

@Keir_Starmer “Ending tax breaks on private schools will help to raise the revenue needed to fund our education priorities for next year, such as recruiting 6,500 new teachers.” Approx- 30,000 state funded schools in the UK - how will the new teachers be allocated?