@virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do ๐คฌ ?
And after 75 minutes we had to go as a taxi was waiting for us, and nothing was arranged โฆ as he spent most of the time trying to secure a new deal !! ๐คฌ๐คฌ๐คฌ๐คฌ
@virginmedia why when I use the live chat to arrange a move for my 87 year old mother am I subjected with 45 minutes of trying to change her package before, and numerous requests for direct debit details before the house move is sorted โฆ. Surely there is an easier way ??