@HeathrowAirport shocking assistance service again today! Delay on high lift and passenger still not through 60 mins after landing on @British_Airways 1475! Disgusting service!
@HeathrowAirport you’ve got one payment machine for Car park 1a and it’s not taking card payments this morning! You’d think the amount you stuff people for parking there’d be more! And yes I know I can pay at exit but that’s not the point!
@HighwaysSEAST@surreyarborist Info on your link states police finished at 0600 which is lies! There were 5 pax in SOCO outfits walking the carriageway at 0615 (6 hours after it happened!) you & @SurreyPolice are just useless at giving correct info! The cost of these incidents to the UK economy are ridiculous
@SurreyPolice This must be 6th closure in excess of 10 hours on the surrey stretch in last 3 months! If was a fatal then it’s incredibly sad & tragic for those involved but It’s absurd the length of time U & @HighwaysSEAST take resolve! The cost to the economy of delays caused is ridiculous!
@British_Airways Thanks Kelly but I’ve used T5 since it opened and it is by far the worst arrival experience possible so sadly you can feed it back but nothing will ever change sadly! It just gets worse & @HeathrowAirport do nothing either as they’re racking in excess parking fees as a result!
@HeathrowAirport you give this sign to passengers arriving at T5! shame most passengers take well over an hour to get to see it! T5 has to be the most hideous terminal in airline travel! 50 minutes so far for UK passenger to get through from @British_Airways 833 with no luggage!
Further update, Passenger still on plane nearly an hour after it landed! You lot are just the most inept & incompetent organization going! You can blame everyone else all you like but it’s your airport! You won’t do sod all though because of the extra parking revenue you get!
@British_Airways Now your flight status system down! An hour after my first message and still no reply! Why do you treat your customers with such utter contempt!
@British_Airways any chance of an update as to why BA 2663 has return to @Gatwick_Airport? Is it technical or medical and are the crew gonna run out of hours? Helps to give some idea or potential revised timings and how third parties plan around this!
@HeathrowAirport these two machines on level 1 of the car park have not worked this year and now the third one isn’t working! You charge £20 per hour for car park and can’t even get the kit working correctly! You’re just utter grifters!
@RobertT84256698@198kHz@HighwaysSEAST@Gatwick_Airport I phoned Highways at 1pm and they were waiting for a sweeper to arrive…. An hour after the police left and 12 hours after the incident! They knew what equipment they needed and it should’ve either been on site or ready to start when police left! Highways are absolute jokers! 🤡
@HighwaysSEAST@Gatwick_Airport Whilst these incidents are tragic and sad they’re happening more frequently and closing major motorways for 12-24 hours is becoming absurd! Perhaps we need to understand why it takes so long to resolve rather than just accepting! Accident happened 12 hours ago!
@HighwaysSEAST@Gatwick_Airport Absolute jokers! Spoke to Highways 20 mins ago & they’re waiting for a sweeper to arrive on site! Not withstanding the police investigation they must know what kit they need to clean up & surely it should be either ready on site or given the relevant notice to start immediately!
@tonyvaughanMP Perhaps if your lot didn’t sign off on a 30 year PFI agreement then the £64m hedge funds keep taking out each year would be reinvested and we’d have more money put back in to the upkeep and a quicker resolution of problems on the M25!