David Barnes

[David Barnes @DavidB1363]

@lolstimson @BandQ Yes i noticed they have all day meetings.funny that

[David Barnes @DavidB1363]

@Dee4Dalia @BandQ @bandq_help We have had major issues with the velspar they sold https://t.co/pBNqFTluzM admitted fault but our kitcken was ruined

[David Barnes @DavidB1363]

@BandQ no real way to escalate issues and complaints.customer service phone number is abroad and they do not even listen or understand.looks like B&Q is falling short of its customer service do not resolve issues created by them and hope customers go away if it's too difficult

[David Barnes @DavidB1363]

@BandQ why do you not have a proper complaints procedure.The uk number provided has not been helpful.we are trying to contact high level complaints due to a very serious issue and will have to go down the legal route if we do not get a resolution