David Done OBE

CEO of award winning @RHP_UK. Customer experience, digital enthusiast and mountaineer. Proud to be @24Housing Top 50 Power Player & @InsideHousing Tech Leader

[David Done OBE @DavidDone1]

Thank you @martinhilditch & the whole @insidehousing for having me as an #IH50 contributor for the past four years. (2/2)

[David Done OBE @DavidDone1]

On my final day of being CEO at @RHP_UK here's my latest #IH50 piece on the top 10 lessons in leadership that I’ve learned over the past 23 years at the wonderful RHP Group: https://t.co/BPtqXFggkh. I'd love to know what you think. (1//2)

[David Done OBE @DavidDone1]

Had a great time speaking to James, the Founder of the Andersen James Group & host of the HIP podcast. This gave me an opportunity to reflect on the past 23 years at @RHP_UK. We discussed everything from org culture to how to reach big goals. Listen here https://t.co/HJsA4q1mii

[David Done OBE @DavidDone1]

Love seeing Hadiza’s experience and that we get a chance to celebrate our amazing Apprentices as well as the valuable difference they make this #NationalApprenticeshipWeek. Seeing so many Apprentices go from strength to strength whilst at @RHP_UK has made me very proud.

[David Done OBE @DavidDone1]

I'm over the moon that @RHP_UK has been named as a Top Employer 2023 with @GPTW_UK. This certification is a reflection of our continued commitment to provide an inspiring & inclusive workplace. Thank you to all of our wonderful employees who make our special culture what it is.

[David Done OBE @DavidDone1]

Great to share my thoughts with @housingtech Mag about why we're embracing service design @RHP_UK. I discuss how service design has led us to launching our Rewire transformation programme which has helped us with our new repairs partner appointment & advanced our CRM systems.

[David Done OBE @DavidDone1]

Great to share my thoughts with @housingtech Mag about why we're embracing service design @RHP_UK. I discuss how service design has led us to launching our Rewire transformation programme which has helped us with our new repairs partner appointment & advanced our CRM systems.

[David Done OBE @DavidDone1]

So proud that @RHP_UK won the 'Family Friendly Employer of the Year' award at the @personneltoday awards. So proud of everyone, especially our HR Team for giving our people tailored benefits as well as delivering our flexible working programme 'Your work, your way.' #PTAwards

[David Done OBE @DavidDone1]

It was brilliant to speak with @JSimpsonjourno as part of @insidehousing's Innovation Week. We talked about all things innovation & service design and had some fantastic questions from our virtual audience. If you'd like to know more about these topics then please get in touch!

[David Done OBE @DavidDone1]

Looking forward to speaking at @InsideHousing’s Innovation Week tomorrow. My session is called ‘What does innovation mean anyway?’ and takes place at 12pm. You can register here: https://t.co/37ZibgVmeF. Hope to see you there! #InnovateHousingUK

[David Done OBE @DavidDone1]

We love embracing the latest in tech at @Rhp_uk so it was a real pleasure to speak with @insidehousing for an article for their technology issue. I talked to them about how useful virtual reality was for us to help bring a milestone regeneration project to life for customers.

[David Done OBE @DavidDone1]

@insidehousing @albynhousing @RHP_UK @SarahMitton2 @Clarion_Group @Bromford @Shaun_Haden @RBKC Really excited to speak at #InnovateHousingUK. I'll be focussing on how we're using service design at @Rhp_uk to take our services to the next level. I hope to see you there!

[David Done OBE @DavidDone1]

I was very pleased to write this item for The @NewStatesman focussing on the green benefits of modular construction. See how we're using modular & working with @BuildingBetterX to help reach our aim of all our homes having an EPC rating of at least 'C' https://t.co/KqzTEfwpBY

[David Done OBE @DavidDone1]

Thrilled to see us nominated for this award. Love how Rewire will help us deliver the best customer experience possible, bring our homes up to the 2030 standard & ensure our buildings are as safe as possible. If you like the look of Rewire too, we'd really appreciate your vote.

[David Done OBE @DavidDone1]

Love to see us partnering with @thameswater in this way, helping our customers save money off their water bills as well as all doing our collective bit to help save the planet #SaveADrop

[David Done OBE @DavidDone1]

Delighted @rhp_uk have achieved Gold status @MindCharity Workplace Wellbeing Index! A reflection of the importance we place on providing a supportive workplace, where people feel comfortable talking about mental health and have a range of tools on offer. https://t.co/U59O9ridlD

[David Done OBE @DavidDone1]

It's been a privilege to lead RHP & I’m very proud of what we’ve achieved thanks to the hard work, commitment & support of so many talented people. But after 22 years I feel it’s the right time for me to take on new challenges & opportunities and am excited by what lies ahead!

[David Done OBE @DavidDone1]

With @RHP_UK sharing the aim of @QGCanopy for a greener future we just knew we had to take part! What a perfect way to celebrate this historic #PlatinumJubilee & I'm also so pleased to see that many of our customers have been enjoying special celebratory events that we've put on.

[David Done OBE @DavidDone1]

Great piece by @TrinaChakr from @BuildingBetterX in @HousingMagazine. Trina details the environmental & financial benefits of offsite construction. It also highlights how @rhp_uk is collaborating with Building Better with our Simpson Road development #MMC https://t.co/NmLRvNxo4T

[David Done OBE @DavidDone1]

Love seeing local people being able to get their foot onto the property ladder and soon to move into their homes at the beautiful Informer House. Just as importantly, brilliant to see the work we're doing around sustainability & SMART home tech in this piece.