@USAA_help Sure JEP. I have called the loss department. Customer Service ect ect....they have all my info. Told me 3 times a manager would call me...still nothing...now you want info on the internet to help me......I have no faith.
BEWARE OF USAA. Slow to response. Pay higher rates on Home owners (5 properties) and Car Insurance because I believed they are better. They are not. Infact their loss department...is that lost. Requested management to help. 3 times. I am told not in...for 3 weeks...
Had an accident. took car to USAA garage. 4 days later, ask garage of status. Informed me USAA totaled car. Never called me. Spent next 3 weeks trying to get issue resolved. In those 3 weeks, made 7 phone calls. Requested a manager call me back three times. Still no res
@USAA_help You have my name David Schuj. You have no problem contacting me when every month for money. However, you totaled a car you said was covered. I found out from the mechanic not USAA. Spend 3 days calling to resolve. Still have not gotten paid. Did not want car totaled.
@USAA_help @BTFDNINJA More lip service you have my name. Its posted in the tweet......you and your company have done nothing in 3 weeks now you sound concerned. USAA is no longer for the VET just our Dollars...beware
Member for 30 years. USAA is non responsive. Management does not care. They keep telling me check will be mailed in 3 business days. Its been over 3 weeks. On tweeter because management in Loss department refuses to call back.....USAA is no better than any other insurance