Writer. Thinker. Hood escapee with WiFi and wisdom. Still seasoning my food and breaking cycles. From RI to the Midwest-elevating, but never forgetting. โ๐พ๐
One of the easiest management mistakes:
1. Metric moves.
2. Leader assumes why.
3. Organization responds.
4. People adapt to the response.
5. Metric improves.
6. Underlying problem remains.
The most dangerous metric isn't necessarily a bad metric. Sometimes it's a useful metric that becomes the whole story. Numbers can tell us what changed. Judgment is still required to understand why.
The most dangerous metric isn't necessarily a bad metric. Sometimes it's a useful metric that becomes the whole story. Numbers can tell us what changed. Judgment is still required to understand why.
One of the hardest decisions for a leader to change is the one they personally fought for. At some point, you're no longer defending the strategy. You're defending your judgment.
Weddings makes changing your mind expensive. The closer you get, the more deposits, expectations, relationships and reputation become attached to the decision. Beliefs can work the same way-sometimes we're not protecting the idea anymore weโre protecting everything attached to it
The danger isn't becoming confident in your judgment.
It's becoming so identified with your judgment that contradictory information starts feeling like a personal attack.
One hidden cost of expertise:
Changing your mind becomes more expensive because you're no longer reconsidering only an idea.
You may be reconsidering a reputation you've spent years building.
Experience can make you better at recognizing patterns.
It can also make you better at defending the patterns you've already decided are true.
Wisdom requires knowing the difference.
Experience improves pattern recognition. But there's a danger hiding inside that strength: Eventually, we can become so good at recognizing familiar patterns that we stop noticing evidence that the pattern has changed.
Work doesn't only reveal competence. It reveals how we handle uncertainty, criticism, authority, failure, ego, responsibility and being wrong. That's why organizations are interesting to me. The business problem is often just the doorway into the human one.
One of the easiest ways to protect your ego is to rewrite your original decision after reality proves it wrong. โI didn't really meanโฆโ โThat wasn't what I expectedโฆโ โThe executionโฆโ Sometimes the grown-up sentence is simply: I was wrong.