Dazzle Party Store

Online Retailer offering all the essentials for any celebration and event. Worldwide Delivery, easy checkout options.

[Dazzle Party Store @DazzleUK]

@AmazonHelp Is this the Seller Support page? Please advise how this is different from the case I already have open and am receiving no help on?

[Dazzle Party Store @DazzleUK]

@AmazonHelp They advised that we just wait. No timescales of when our shipment will return, what is wrong with it or whether we can claim. The partner system is through you so once again the sellers hands are tied and we lose out. Shocking

[Dazzle Party Store @DazzleUK]

@UPSHelp I have done this. NO RESPONSE AGAIN AND I CANNOT CLAIM ON MY PARCEL. WHAT IS GOING ON

[Dazzle Party Store @DazzleUK]

@UPSHelp are ignoring me entirely. They have a delivery for Europe that they haven't updated in 2 weeks.
A timescale must be given and I want a refund of all costs.
Disgraceful and unacceptable. We expected Brexit delays but this is hideous

[Dazzle Party Store @DazzleUK]

@UPSHelp You havent helped at all. This is disgraceful

[Dazzle Party Store @DazzleUK]

@UPSHelp Done

[Dazzle Party Store @DazzleUK]

@AmazonHelp This link takes me to my seller homepage.

You are literally leading us up the garden path whilst withholding sales

Please send over your legal teams email.

[Dazzle Party Store @DazzleUK]

@AmazonHelp Who can we contact regarding a complaint of how Shipper help have ignored our issue? We have missing orders and nobody is resolving!

[Dazzle Party Store @DazzleUK]

@AmazonHelp Don't you think we have done this?
Legal teams contact details please.

[Dazzle Party Store @DazzleUK]

@AmazonHelp For the FOURTH time. You have sent us an email that we cannot reply to!

Please provide contact details for your Legal Time via DM. We have no choice but to accelerate this

[Dazzle Party Store @DazzleUK]

@AmazonHelp STILL NO RESPONSE. We have had our Prime badge revoked because of YOUR error. We cannot get anyone to reinstate it. You are actively stopping our sales.

Reinstate this now

[Dazzle Party Store @DazzleUK]

@AmazonHelp Anyone there?

[Dazzle Party Store @DazzleUK]

@AmazonHelp Hello. Please advise that this issue is being escalated. We refuse to go back to Seller Support. We have been doing this for weeks and got nowhere. Its ludicrous

[Dazzle Party Store @DazzleUK]

@AmazonHelp We will not be contacting them again. You lost over 600 of our orders over 3 weeks ago..we have been chasing and now you are withholding funds from US? Are Amazon serious here?

[Dazzle Party Store @DazzleUK]

@AmazonHelp Followed the form. Its been 2 days. I have heard nothing. You are now withholding funds because of YOUR OWN error.
Please refer our case to management.

[Dazzle Party Store @DazzleUK]

@AmazonHelp Thanks. Which team. Who will we be speaking to?

[Dazzle Party Store @DazzleUK]

@AmazonHelp Hello?

[Dazzle Party Store @DazzleUK]

@AmazonHelp Please provide us with management contact details. We have been dealing with seller support for weeks and getting nowhere. There is a department to escalate this surely?