We're here to help with your David's Bridal customer service questions, M-F 8:30-4:30 EST. You can reach us via email at [email protected] or at 1-844-400-3222.
@cheerz_16 Hello LisaMarie. We are upset to see that you are having frustrations with your card. We would like to hear more about this and invite you to email us at [email protected]. Thank you, DBI
@TashiSkervin Hi Tashi, we apologize that you are having difficulties locating your dress. We would be happy to help. Please email us at [email protected] with more details. Thank you, DBI
@JenealleL Hi Jenealle, congratulations on saying yes to the dress, how exciting! It sounds like our team did an incredible job assisting you on your bridal journey. Best wishes, DBI
@NikkiGirvan Hi Nikki! Awesome! We're glad we could help! Any additional questions or concerns please don't hesitate to email us at [email protected] again! Best, DBI
@rarem00d Hello Carolina, we apologize for any confusion, however if you are referring to your David's Bridal Credit Card you will need to contact Comenity Bank directly at 866-891-3458. Best, DBI
@Liv2016_ Hello Liv, we are disappointed to hear that you feel this way. We would be happy to chat further so that we can learn more and better assist you. Please email us at [email protected] with more details. Thank you, DBI
@NikkiGirvan Hi Nikki, we apologize that you are having difficulties with your return. Please email us at [email protected] and we would be happy to forward your email over to our UK team. Best, DBI
@eeking1088 Hello EK, yes you can get any dress preserved with the purchase of our preservation kit. If you have any other questions please reach out to us at [email protected] and we will help you further. Thank you, DBI
@laurenrosed5 Hi Lauren, congratulations on saying yes to the dress, how exciting! It sounds like our team did an incredible job assisting you on your bridal journey. Thank you so much for taking the time to share your memorable experience with us. Best wishes, DBI
@Terra_Forever Hi Katrina, we are sorry to hear about your disappointment in us. We would like to speak with you further to discuss your concerns. Please email us at [email protected] with your contact information. Thank you, DBI
@studiohailey Hi Hailey, we do what is necessary to provide our customers an exceptional memorable experience. Thanks for sharing your experience with us. Best wishes, DBI
@joyceyadiggg Hi J, Congrats on saying yes to the dress, how exciting! We are happy to hear our team provided you a "once in a lifetime" experience. Thank you for allowing us to be apart of your bridal journey. Best wishes, DBI
@Marshanadahlia Hello Marshana, that is a stunning gown! We want our brides to be in the gown of their dreams, please email us at [email protected] so that we try to make your dreams come true. Best wishes, DBI
@jessikerz Hello Jessica, we are deeply sorry for this inconvenience. Our team would love to see how we may assist, please email us at [email protected] with more details. DBI.
@HanSolo24701727 Hello Han, we are sorry that your time with us was not positive. Please email us at [email protected] so we may assist you further, DBI.