Deanne

[Deanne @DC7123]

@CityPowerJhb ref is CPWEB4939111

[Deanne @DC7123]

@CityPowerJhb Power has just gone off in Craighall Park. Please advise.

[Deanne @DC7123]

Loyalty to brands is a fragile thing. #BritishAirways lost my baggage and have not given it another thought. Extraordinary example of negligent customer service.

[Deanne @DC7123]

@British_Airways Good afternoon BA. Having been separated from my suitcase for more than 72 hours with NO contact/update from BA at all, please can you bring me up to date on the next steps. I am incredibly disappointed at BA's dismal customer service. NO suitcase, NO update..NO interest.

[Deanne @DC7123]

@British_Airways very disappointed. Today BA mislaid my luggage come in from Johannesburg. BA claim to care however system was last updated 10am this morning. Not a great deal of care or concern.

[Deanne @DC7123]

@British_Airways Hello Chris, it is not encouraging to suggest there are so many pieces of individual BA luggage going missing daily. Such a shame BA can not be trusted to ensure personal belongings are safe. They clearly are not.

[Deanne @DC7123]

@British_Airways Hi Neil, thank you for replying. However, the attempt at reassuring words needs to be followed up with action. The last time anyone updated the system was yesterday at 10am. BA tagged my bag. How could they loose it. I entrusted BA.

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[Deanne @DC7123]

@Marttwit @CityPowerJhb Any update on Craighall Park?

[Deanne @DC7123]

@British_Airways Hello Imogen. Thank you for your response. I have been trying to get someone to respond to a DM to no avail.

[Deanne @DC7123]

@British_Airways your customer service is really poor. I have been trying to resolve a query regarding a refund that is over 10 days overdue and I can’t get a response from any customer service at all. I have been flying with you for thirty years! That doesn’t seem to matter.

[Deanne @DC7123]

@Marttwit @JHBWater there is no water in Lancaster Avenue (same side as the spar). Please can someone provide an update on the situation. thanks

[Deanne @DC7123]

@CityPowerJhb CBWEB3857740 Craighall Park has tripped again after 4 hours of load shedding. Please provide an update on restoration. Thank you.

[Deanne @DC7123]

@CityPowerJhb still no power in Craighall Park. CPWEB3853939. Please provide an update. Thank you

[Deanne @DC7123]

@CityPowerJhb please can you provide an update on Craighall Park. We have no power. CPWEB3853482. Thank you.

[Deanne @DC7123]

@CityPowerJhb CPWEB3787605 please advise on eta on breakdown in Craighall Park.

[Deanne @DC7123]

@Marttwit @CityPowerJhb Also Lancaster

[Deanne @DC7123]

@CityPowerJhb please can we get an update on Craighall Park! This is insane. Ref CPWEB3770651

[Deanne @DC7123]

@Marttwit @CityPowerJhb Do we have an update on the situation? Thank you.

[Deanne @DC7123]

@CityPowerJhb what is happening with restoring power to Craighall Park. Dear Deanne Chatterton, City Power call ref is CPWEB3770651. We have not heard anything since it went off last night at 9.25 pm.