Building enduring relationships with customers is imperative for e-commerce platforms fighting to retain market share in an increasingly crowded sector. Financial Express discusses how this can be achieved in order to gain maximum audience reach.
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According to @PropertyWeek, London recorded the lowest footfall and spend so far this year. Future growth opportunities are desperately needed to allow the high street to reinvent itself and successfully transition into the post pandemic era.
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Online will account for 50% of all non-food sales in just 3 years, according to new research by @RetailEconomics. An additional £19.6bn of online home deliveries is expected by 2025 as the working from home revolution accelerates the shift to ecommerce.
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The office is undergoing a quiet revolution. Businesses are increasingly looking to create spaces that can morph to fit the hybrid working model, with 'areas that will spark camaraderie and watercooler moments – the things you can’t get at home’.
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Whilst wearing separate pieces of jewellery in white, rose or yellow gold together has been considered something of a style misstep in the past, top fashion houses including #BottegaVeneta have been embracing the clash in their recent collections.
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UK retail sales rebounded by 1.9% in January as shoppers returned to the high street after the Omicron disruption, according to @ONS. The better-than-expected growth in January followed a 4% fall in December when new pandemic restrictions were imposed.
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Employers are set to face a serious challenge in coaxing staff back to the office, according to the results of a new @YouGov survey. 71% of those polled said that they preferred to work from home and 58% believed they were more productive when they did.
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According to @the_brc, store vacancy rates in the final three months of 2021 fell for the first time since 2018. The lower rates were attributed to higher levels of disposable income and increased business investment.
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The jewellery market in India is booming. Indian consumers are amongst the biggest spenders on jewellery in the world, with the value of domestic spend on jewellery reaching $50 billion during the pandemic.
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Brands have a lot to gain from audience participation on social media. Retailers should prioritise creating a seamless relationship between their social commerce and e-commerce operations to help turbo-boost sales in the post-pandemic digital era.
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As a generation of hyper-informed shoppers with social media at their fingertips, #GenZ are pushing brands and retailers to ensure their corporate values are clear and demonstrable, and that their company culture continues to evolve with the times.
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A new report has revealed that despite the industry-wide shift to e-commerce, 48% of shoppers polled still prefer to shop in-store. Data privacy concerns are a factor, with 75% saying they felt uneasy about websites’ use of their personal data.
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Jewellery is having its own ‘bare-faced make-up’ moment. According to Maria Fitzpatrick of the @FinancialTimes, women are increasingly seeking out ‘cleaner, lighter, more refined expressions of beauty to wear every day – everywhere’.
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‘Social commerce’ – shopping via social media - is set to take-off in 2022. A new report from @Accenture has said it is growing three times as fast as traditional e-commerce, with Gen Z and Millennial social media users largely responsible for the boom.
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A Stanford study on home-working showed that whilst employees allowed to work from home saw performance increase by 13%, they often felt disconnected from colleagues. As the pandemic continues, employers increasingly view hybrid models as the solution.
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The shift to e-commerce has been turbo-charged by the pandemic, with online sales topping $100bn in November 2020. However, new research indicates that retailers may lose up to $828m in revenue over Christmas due to poor website accessibility.
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According to research from @Accenture, fashion companies are particularly vulnerable to the current supply chain turmoil as their business models rely on fast product turnover.
Digitalisation and transparency are key to restoring the flow of goods.
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As fears over the new Omincron variant, UK retailers are once again under pressure as shoppers shun the high street and migrate to e-commerce platforms. According to the lastest data from @Springboard_, footfall in central London declined in December.
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"Inclusion is no longer optional; it is business-critical"
Retailers must embrace genuine change to reflect the wider push towards diversity and inclusion across all aspects of society.
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This year Cyber Monday was even more popular than Black Friday.
The event, aimed specifically at online shoppers, saw retailers enjoy a 16.7% increase in sales compared to 2020.
Given surging investment in e-commerce, these numbers are no suprise.
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