Deepinder S Narang

[Deepinder S Narang @DeepinderSNaran]

@EurekaforbesIN Day 19 - Today is June 16 and we still get occassional calls from #EurekaForbes and all we get to hear is the team is working on it. The RO has not been delivered and the payment was done in full when order placed on 23 May. Anything you have to @EurekaforbesIN ?

[Deepinder S Narang @DeepinderSNaran]

Hi @EurekaforbesIN - ordered an RO, delivery date was 27May, am still following up with helpline and getting commitment of delivery in 24hours, this is the third commitment. Please help at earliest.

[Deepinder S Narang @DeepinderSNaran]

@EurekaforbesIN Day 6,7,8 - 03 to 05 June - A call every day we are working on it on top priority. No product delivery, No ETA

So we can't simple send the product to customer and resolve our delivery issues internally @EurekaforbesIN ?

[Deepinder S Narang @DeepinderSNaran]

@EurekaforbesIN Let's see till when it goes
RO Order placed - 23 May
Expected Delivery - 27 May
Day 1 - 29 May - Called helpline for delivery, No ETA
Day 4 - 01 Jun - Called helpline, No ETA
Day 5 - 02 Jun - Complained here on X, No ETA

[Deepinder S Narang @DeepinderSNaran]

@MFuturewala They are doing the same thing in advance which the corporation folks would do later on in their truck ;)

[Deepinder S Narang @DeepinderSNaran]

If such a big brand like @EurekaforbesIN can't provide updates and make sure an alternate RO is delivered if the original piece is missing or stuck in transit or lost then do we loose faith in the brand or not?

[Deepinder S Narang @DeepinderSNaran]

How much fair is it that we have to order Bisleri can from outside every other day because our RO is not delivered
and apart from getting the message that it is being escalated we are not told what the problem, where the product is stuck ?

[Deepinder S Narang @DeepinderSNaran]

Hi team, thanks for providing daily call updates that the issues is being escalated.
How much fair do you think it is that product for which ETA was 27 May has not been delivered, even after you intervening on it.

[Deepinder S Narang @DeepinderSNaran]

@Nithin0dha Those smarter ones might not have the experience you have.

[Deepinder S Narang @DeepinderSNaran]

@RelianceDigital @AmexIndia Hi @AmexIndia i sent email onn28th May as suggested here. Have not heard back from. the team at all. Can you please help here

[Deepinder S Narang @DeepinderSNaran]

Hi @RelianceDigital Last yr. I had to forego my @AmexIndia CC which I was using for 10+ Yr. Points earned converted to Reliance Digital vouchers, due to personal reasons I couldn't use 2 vouchers worth 12k which got expired in April 26 Plz Help here, no helpline had clear answer

[Deepinder S Narang @DeepinderSNaran]

@soham_nayak04 Back dated start date, seems you have already earns enough ;)

[Deepinder S Narang @DeepinderSNaran]

@Surendar__05 AI

[Deepinder S Narang @DeepinderSNaran]

@GuoShenCN7 done

[Deepinder S Narang @DeepinderSNaran]

@EurekaforbesIN Please help at earliest, helpline has been commiting reply in 24hrs & nothing is happening. We ordered 2 products : RO & Air purifier, the air purifier is delivered but for RO we have no response after so many follow ups. I dont want to regret buying directly from the website.

[Deepinder S Narang @DeepinderSNaran]

@EurekaforbesIN I am not able to send a message. The order id is JHW1KA5N42585784

[Deepinder S Narang @DeepinderSNaran]

@SqSehrish @renabaddie_ People with high IQ chose to not reply :)

[Deepinder S Narang @DeepinderSNaran]

@AmexIndia Hello @AmexIndia - thanks, I have sent email.

[Deepinder S Narang @DeepinderSNaran]

Hi @RelianceDigital team, basis discussion with Amex team, ideally you should be able to help with that as the voucher belonged to Reliance Digital. Can someone please help here

[Deepinder S Narang @DeepinderSNaran]

@AndrewBolis AI