Lisa Dendy

Engagement and Support Officer
Care Opinion

[Michelle @Michelle_CareO]

Fantastic attendance at the spring conference showing how important feedback is to us all. Very interesting speakers. Well done @careopinion @WesternHSCTrust

[Fraser Gilmore @fraser_gilmore]

So excited to be hearing from @DrEllenStu, @jamesfm55 and Dr Fadhila Mazanderani at the @careopinion #COconf24, talking about what is different about sharing patient experience online.

[Krisztina Patocs @patocskrisztina]

Drumroll, please! 🥁
Meet Bear, our newest friend in the @careopinion team🐻
Bear is here to help children and young people telling their experiences on health and social care services.

[Care Opinion Scot @CareOpinionScot]

Kicking off a fantastic morning of discussion at our #coconf24 is our very own @SarahAshurst08, who is taking us through the finer details of our "tell your story (TYS)" process. It's always good to go back to basics! Very informative session Sarah! 👏ℹ️

[Care Opinion Scot @CareOpinionScot]

What's next for @NHSCTrust? Alison Irwin, Head of Equality, describes using Care Opinion stories in their "Vision for Causeway Hospital" as a way of engaging with the local community. Alison describes patient stories as "giving it life" 🙌@careopinion @CareOpinionScot #coconf24

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

Loving the challenging title of Pauline's talk at #coConf24 😬

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

So many staff + services now using @careopinion to hear from patients + carers #coConf24 https://t.co/z6xsnaXk6l

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

Impressed by our very thoughtful clinical panel this morning at #coConf24, sharing @careopinion experiences from Scotland, Northern Ireland and Devon 🌟🌟🌟

[Care Opinion Scot @CareOpinionScot]

A wonderful explanation of the CO journey @SouthernHSCT #maternityservices #COMC by Maria Garvey, including sharing with us a very impactful change made by staff in response to a story 🫶 Fantastic work by the teams involved! #coconf24

[Krisztina Patocs @patocskrisztina]

April from @RoyalDevonNHS, Gail from @PerthandKinross and Maria from @SouthernHSCT had amazing presentations at #COconf24 and I am looking forward to hearing the Q&A now 👂

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

Maria Garvey sharing lovely feedback for the Continuity of Midwifery Care team at @SouthernHSCT #coConf24

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

How has @careopinion impacted on a #longCovid service in Perth + Kinross? #coConf24

[Care Opinion Scot @CareOpinionScot]

What a fascinating session by Gail Patel @PerthandKinross, expressing many relatable discussion points about inviting online feedback as a clinician in the Long Covid Service. Gail describes the "rich, qualitative data" they've captured so far 👏#coconf24 @GeraldinePKHSCP

[Stockport Patient Experience @StockportPtExp]

Really important quote to highlight importance of why listening to patient feedback can lead to change #COconf24

[Care Opinion @careopinion]

We’re back with the next session ‘The impact of listening’. Join Liz, @DendyLisa, @EmLNoo1 & guest speakers for an interactive session of sharing stories where the impact on authors is evident. Discover how listening transforms health and care services. Get inspired! #COconf24

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

At #CoConf24, up next our wonderful support team talking about "the impact of listening" through @careopinion 👍

[Fraser Gilmore @fraser_gilmore]

Our next session at the @careopinion conference is all about the impact of listening, with speakers from @PerthandKinross, @RoyalDevonNHS and @SouthernHSCT with our hosts @DendyLisa, @EmLNoo1 and Liz Basset @CareOpinionScot #COconf24

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

At #coConf24 we're hearing from April Brooks at @sexualhealthexe about their remarkable @careopinion journey #sexualHealth

[James Munro (@jamesfm55.bsky.social) @jamesfm55]

Gail Patel is talking about how @careopinion is helping staff to reflect on their listening skills in clinical settings #coConf24

[Care Opinion Scot @CareOpinionScot]

A very informative session from April Brooks @RoyalDevonNHS #sexualhealth, discussing how they encourage feedback in their service. April kindly shares her experience as Lead Nurse of receiving more than 400 stories since the start of their CO journey! 👏#coconf24