@Visible@visiblecare also apparently your can't undo the upgrade program, and process a return without me waiting in the chat queue for a couple hours again. Worst customer service ever.
@Visible@visiblecare After attempting to upgrade, 5 hours waiting for help. To find out the only things i can do is send in my iphone 12 to be returned before you can transfer me to an esim for my new iphone 14 pro. So i have to be without a phone for an undetermined time?