Amy Densham

[Amy Densham @DenshamAmy]

@JustEatUK can someone respond to me. I waited nearly 4 hours for food from a restaurant 13 minutes away. I was told I couldn’t have a refund. Even though I’d been trying to cancel in from 2 hours of waiting.

[Amy Densham @DenshamAmy]

@UberUKI_Support @roberte46763910 @UberUKI_Support how are you reply to other people but not me?!

[Amy Densham @DenshamAmy]

@UberUKI_Support @LeighHargrave Oh so you do it to other people as well. Just willing to help some more than others!? @LeighHargrave did it get sorted?

[Amy Densham @DenshamAmy]

@UberUKI_Support I’m getting no costumer service whatsoever and won’t even respond to me. I’ve spoke to @FiveGuys restaurant and they’ve told me to contact uber and im getting nothing. @FiveGuysUK I ordered 2 burgers + large fries. I received ZERO burgers. And uber gave me a £4.74 refund. Wth 🤦‍♀️

[Amy Densham @DenshamAmy]

@ubereats_uk I’ve been trying to talk to someone since last night. Whoever I’m chatting to on the app assistant keeps ending the chat and not helping me at all I’m not even worth a reply? I ordered 2 burgers and a large fries. Totalling £33 odd. Five guys only sent me the fries.

[Amy Densham @DenshamAmy]

@UberUKI_Support Yeah I have. And UBER IS WRONG. YET AGAIN.

[Amy Densham @DenshamAmy]

@UberUKI_Support I’ve not even sent you a dm. Plus. You’ve sent a message saying it’s not eligible for a refund when I’ve already been refunded. Not even 40% off one of the missing burgers! Customer service is shocking. I’m not dropping this I’ve been ignored to much at this point automated shit

[Amy Densham @DenshamAmy]

I want a full refund now

[Amy Densham @DenshamAmy]

They’ve refunded me £4.74. One burger alone cost over £12 and I’m missing 2 of them. SHOCKING customer service.

[Amy Densham @DenshamAmy]

@UberUKI_Support My food was mouldy and the meat wasn’t even meat just fat. I’ve tried to contact support through the app and no one is getting back to me.

[Amy Densham @DenshamAmy]

@UberUKI_Support
Can someone get back to me about my order

[Amy Densham @DenshamAmy]

@UberUKI_Support
I need a refund on my food I spent £30 on meat that wasn’t even meat, just pure fat and mouldy salad. Can someone get back to me asap.

[Amy Densham @DenshamAmy]

@UberUKI_Support @from_maarz I’ve been waiting for a reply and still nothing. Shocking customer service

[Amy Densham @DenshamAmy]

@UberEats so I can’t have a refund on a order I never received?!

[Amy Densham @DenshamAmy]

@UberEats my UberEats driver tried to give me one bag of McDonald’s instead of my £40 grocery order and then told me there was nothing he could do. I contacted UberEats support and that told me the same thing. I’m £40 out of pocket and didn’t receive a single thing.