@discord@discord_support This is getting ridiculous, are there ANY human support agents there anymore or have Skynet replaced everyone there. My tickets are getting marked as solved with no human even reviewing them. 10 year account with no prior violations to july 3rd.
I am still trying to reach ANY human on the Trust and Safety team @discord@discord_support . Every support ticket only receive Clyde or Nelly replies and are instantly marked as solved. My appeals were auto denied after 7 days without any human review like many others.
@discord_support@discord Look at this screenshot: I have opened over 25 support tickets over the past 3 months!
Discord's automated bots closed EVERY SINGLE ONE as "Solved" without a real human agent ever reading them! How can they claim they "investigated" when it's all automated closures?
@discord_support My in app appeals for the two safety violations were auto denied after 7 days. Requesting assistance. I have already DM my account info.
My account was compromised and banned shortly after. All my support tickets only receive ai bot replies and are marked as solved. I need a human support agent. 9 year old account with no previous violations. @discord@discord_support
My account was compromised and banned shortly after. All my support tickets only receive ai bot replies and are marked as solved. I need a human support agent. 9 year old account with no previous violations. @discord@discord_support
@discord_support I was banned on the morning of the 4th during that bug with the auto moderation misdetecting certain things and I still have not been unbanned. I thought you said everyone who account affected last weekend was reinstated?
My discord account was compromised and banned shortly after. Discord support has done nothing to help me and completely ghosted all my appeals to date.