Derek Boyce

Never be ordinary ...

[Derek Boyce @DerekJayBoyce]

@ParcelHero
Tracking No.:1Z251V576893097715
Aug 7 I booked a parcel UK to New Zealand to be collected Aug 10. No collection and no communication whatsoever, rebooked collection for Aug https://t.co/f2SSmuj5hk collection, no communication. Phoned ,rebooked 17th. please confirm

[Derek Boyce @DerekJayBoyce]

@OVOEnergy Complaint ref: 20158898. Has been ongoing for a couple of weeks now, Is anyone dealing with it?
Why are you sending me texts, threatening to pass my dept onto a “third party dept collector” even though you have confirmed receipt of proof of payment?

[Derek Boyce @DerekJayBoyce]

@ASOS where are my shoes?
Chat ref: 37159319

[Derek Boyce @DerekJayBoyce]

@HastingsDirect Why doesn't someone answer the phone. I've been trying to cancel 'auto renew' of my policy for over 2hrs ...Total waste of my time!

[Derek Boyce @DerekJayBoyce]

@SkyHelpTeam I subscribe to Netflix via my Sky account. I am currently trying to watch a Netflix film ‘The Foreigner’ so far there has been about 6 ten to twenty second breaks in the sound. Why?

[Derek Boyce @DerekJayBoyce]

@iglucruise what’s wrong with Planet Cruise management. My partner is travelling to NZ on Monday. No Tickets, nobody answers the phone. She’s now spent 2 days on the phone trying to get someone to help her.

[Derek Boyce @DerekJayBoyce]

Who’s in charge there?

[Derek Boyce @DerekJayBoyce]

@planetcruise why haven’t you sent her TICKETS? She’s travelling early MONDAY MORNING!

[Derek Boyce @DerekJayBoyce]

@planetcruise my partner has now spent over four and a half hours waiting for you to answer the phone, she managed to get through twice but was cut off after 30 seconds, what’s happening?

[Derek Boyce @DerekJayBoyce]

@SkyHelpTeam what’s up with the Home page menu, blue screen?

[Derek Boyce @DerekJayBoyce]

@NETGEAR I sent an email a couple of days ago. Why no reply.? My EX7000 extender will no longer connect to any ios device. I've downloaded older firmware but I don't know how or what file configuration I need to upload.

[Derek Boyce @DerekJayBoyce]

@nxcare Yes I googled contact National Express and they were top of the page. I was in a hurry, I should have scrolled down but that’s how they get you. People need to be aware. It can’t be doing your company cred any good. Cheers

[Derek Boyce @DerekJayBoyce]

@nxcare why does NX charge £3 per min. to speak to Customer Service?

[Derek Boyce @DerekJayBoyce]

@nxcare https://t.co/QFRHZgjDPT Is this a scam, pretending to be NX?

[Derek Boyce @DerekJayBoyce]

@nxcare Thank you. The number I called was 0902 395 6817 Customer Services

[Derek Boyce @DerekJayBoyce]

@nxcare If I’m unable to contact her because she’s on the coach, how will the Taxi company contact her? Please read the original tweet.

[Derek Boyce @DerekJayBoyce]

@nationalexpress I've just wasted over £12 talking to Customer Services. who were very unhelpful. My 95yr old mother is traveling from Poole to Bristol 333 and has left her purse in a Taxi. I asked if someone could contact the driver or someone at the coach station and tell her

[Derek Boyce @DerekJayBoyce]

@nxcare I don’t need to contact the Taxi company. Is it not possible to let her know the purse has been found?

[Derek Boyce @DerekJayBoyce]

@nxcare The taxi company called to tell me they found the purse. She (mother) will not know its lost till she goes to buy a drink in Bristol. she's coming to Newquay and will be very worried thinking its lost.

[Derek Boyce @DerekJayBoyce]

@nationalexpress Its safe and not to worry.They said that its not possible to contact anyone!