@MalviyaNav85607 Hello 😊Thank you for reaching out.Could you please let us know what issue you're facing? Kindly share a few details about your concern so we can understand it better and assist you with the best possible solution. 😊
@priyankaryavlog@ShadowfaxIndia@consumercourtin Hi! 😊
We're happy to inform you that, as per the latest update, your order was successfully delivered today at 08:57 AM on 03 Aug. 📦✨
We hope you enjoy your Dermatouch products! If you need any further assistance, please feel free to reach out to us. 💙
@MalviyaNav85607@ConsumerReports@ZeeNews@TV9Bharatvarsh@DrMohanYadav51 Hi, we're sincerely sorry for the inconvenience caused. 🙏 Kindly DM us your contact number and Order ID so we can look into your concern on priority and assist you further. We truly apologize for the experience and appreciate your patience. 💙
Hi, we're truly sorry for the inconvenience caused. 🙏We've reviewed your concern regarding Order ID #DERMA3650651, and this is a POD (Proof of Delivery) case. We have initiated your refund from our end.We sincerely apologize for the experience and truly appreciate your patience and understanding. If you need any further assistance, please feel free to DM us. 💙
Thank you so much for your kind words! 💙 We're truly happy to hear your mom had such a great experience with our Xero Cream. 😊
We sincerely apologize, but Xero Cream has been discontinued, and we don't have a similar alternative available at the moment.
If there's anything else we can help you with, feel free to DM us anytime. ✨
Hello! 😊
We sincerely apologize for the inconvenience caused. 💙
Kindly let us know from where you have ordered the Multivitamin SPF 50 PA++++ Sunscreen Gel (our official website, Amazon, Flipkart, or any other platform).
This information will help us check the details from our end and assist you with the most appropriate resolution at the earliest.
Thank you for your patience and cooperation. 😊
प्रिय ग्राहक, 😊
जी हाँ, यदि आपने यह उत्पाद हमारे आधिकारिक स्रोत से खरीदा है, तो यह हमारा ही ओरिजिनल प्रोडक्ट है। इसे निर्देशानुसार उपयोग करने पर सामान्यतः कोई साइड इफेक्ट नहीं होता। फिर भी, हर व्यक्ति की त्वचा अलग होती है, इसलिए पहले पैच टेस्ट अवश्य करें। यदि किसी प्रकार की असुविधा महसूस हो, तो उपयोग बंद करें और त्वचा विशेषज्ञ से सलाह लें। 💙
@GorakhSadhu@help_delhivery Dear Ankush, we sincerely apologize for the inconvenience caused. After reviewing your case and completing the POD claim process, we have processed a full refund for your order. Kindly check your registered email for the complete resolution details. 🙏🌿
Hi, we sincerely apologize for the inconvenience caused and for any delay in communication. 🙏💙
We checked the details and would like to inform you that your order #DERMA3595007 was successfully delivered on 10th July as per our records. 📦
We completely understand your concern regarding the address issue. If you still need any assistance regarding this order, please DM us your registered contact details and we'll be happy to help further. 😊
@Martandsushant Hi ✨
Bright Even Skin Tone SPF 50 PA+++ में आपकी रुचि के लिए धन्यवाद 💙
फिलहाल यह प्रोडक्ट out of stock है। हुई असुविधा के लिए हमें खेद है 🌿
जैसे ही यह प्रोडक्ट दोबारा stock में उपलब्ध होगा, आपको notify कर दिया जाएगा ✨
कृपया updates के लिए हमारे साथ जुड़े रहें 💫
Hi Sir✨
असुविधा के लिए हमें खेद है 💙
मैंने personally सभी websites पर check किया है, और Dermatouch product फिलहाल सभी major platforms पर available है।
आप हमारे official website से भी Multivitamin Sunscreen Gel यहाँ से check और purchase कर सकते हैं:
https://t.co/Et5lQv5HhH
अगर आपको किसी भी प्रकार की further assistance चाहिए हो, तो feel free to reach out anytime ✨
आपके प्यार और भरोसे के लिए बहुत-बहुत धन्यवाद ✨
हमें आपको यह बताते हुए खुशी हो रही है कि Bright Even Skin Tone SPF 50+++ Sunscreen Gel अब फिर से स्टॉक में उपलब्ध है 💙
यदि आप इस प्रोडक्ट को खरीदना चाहते हैं, तो कृपया हमारी वेबसाइट पर विजिट करें। हमें उम्म���द है कि यह आपके skincare routine का फिर से पसंदीदा हिस्सा बनेगा ✨
Hello Sir,
We sincerely apologise for the inconvenience caused. We have shared your tracking details via WhatsApp, and your order will be delivered within the next few days; currently it is in transit.
Your case has been escalated on a priority basis to ensure faster delivery.
Thank you for your patience and understanding. 💛
@anmolrani48795 Hello, Sir. 🙂
Yes, sir, we have noted that both payments have been made. We will check this from our end and update you shortly. We sincerely apologise for the inconvenience caused. Thank you for your patience and for trusting Dermatouch. 💛
@jimmyarsh49 Hello Sir 🙂
जी सर, हमने नोट कर लिया है कि दोनों पेमेंट्स हो चुके हैं। हम अपनी तरफ से इसे चेक करके आपको जल्द ही अपडेट करेंगे।
इस असुविधा के लिए हम दिल से क्षमा चाहते हैं। आपके धैर्य और Dermatouch पर विश्वास के लिए धन्यवाद 💛
@jimmyarsh49 Hello Sir/Ma’am 🙂
हमें हुई असुविधा के लिए खेद है। क्या आप कृपया अपना Order ID हमारे साथ शेयर कर सकते हैं, ताकि हम आपके ऑर्डर की स्थिति चेक करके आपको सही जानकारी दे सकें?
Thank you for trusting Dermatouch 💛
@SumitSh70813785 Hello, Sir. 😔
We sincerely apologise for the inconvenience. Your order has been escalated to higher authorities, and you will receive it soon.
Thank you for your patience and for trusting Dermatouch. 💛