@AmericanAir left my family and I stranded at the airport with screaming kids. We bought first class tickets & they downgraded us, but kept our money. Due to operational issues we our Missed our flight. The attendants assured us we would be taken care of, but we’re left stranded
@AirbnbHelp I appreciate you helping me. Someone from Airbnb got back to us and told us they wouldn't refund us because the host declined it. How is the host the boss of your customer service? Of course they declined it, its free money.
@AirbnbHelp I DM'd you. I am so shocked the host and Airbnb refused to refund me. After 8 attempts to communicate the host never responded. I did NOT stay at this location. Airbnb reached out to me directly and confirm refusal to refund me. I am was robbed.