NitinKumar

Sensible Human

[NitinKumar @designerNKV]

@MGMotorIn @rajeev_chaba
Service centres and people at MG are making fool of customers.
Improve your after sale service. It's been 2 years since I own MG Hector and I regret my decision. I referred 3.

I will sell mine soon and I will ensure none of known buy MG.

[NitinKumar @designerNKV]

@AirAsiaIndia No more air asia for me after this travel

[NitinKumar @designerNKV]

Airasia @AirAsiaIndia Thank you for as usual living to flyers expectations by delaying BLR-DEL I5 996 by more than 2 hours.
Irony is no messages, no communication shared for the delay.

Respect people time, money and health.

[NitinKumar @designerNKV]

@AirAsiaIndia Standard reply and here is my standard thank you

[NitinKumar @designerNKV]

@UrbanLadder No update yet.
Can I cancel it and get the refund?

[NitinKumar @designerNKV]

@UrbanLadder irony is they will not deliver and also will not respond and no way to cancel order and seek refund.

[NitinKumar @designerNKV]

@UrbanLadder Turning into a fraud ladder. No customer care, no follow-up.
Take money in advance and let the customers suffer

[NitinKumar @designerNKV]

@FaberIndia Bought FFSD 8PR 14S and used only for a day, ironically your engineer instead of fixing the error asking me to replace.
#ignorefaber

[NitinKumar @designerNKV]

@FaberIndia I went against neighbour suggestions and bought dishwasher to find out neighbors were right.
#ignorefaber

[NitinKumar @designerNKV]

#AppleEvent2020
Time for a recap.
Apple's famous "September Event" usually introduces a brand new iPhone to the world, but this year fans will have to wait until October as the company revealed new versions of their iPad and Apple Watches.

So far, nothin…https://t.co/lSpYlT2ebk

[NitinKumar @designerNKV]

In my previous post, Customer Experience post-covid-19 times, I briefly highlighted the four critical factors for post-covid-19 growth.

In this post, I will dig deep into the first point that could help us in addressing the customer needs to prepare an o…https://t.co/xv0AKlrnTK

[NitinKumar @designerNKV]

Post Covid-19, reimagining productivity and business value is imperative steps for organisations with the help of adapting customer experience and building better user experience.

Four important factors that can immediately address customer needs which…https://t.co/BAr0kfV9XK

[NitinKumar @designerNKV]

@united Yes, I did!
1. Requested overnight kit: Denied
2. Asked for allowance: Denied

[NitinKumar @designerNKV]

@UnitedAirlines Fra-IAD 28th September, baggage lost no clue yet. I am forced to make new purchases while on a business trip.
#BADEXPERIENCE #irresponsables

[NitinKumar @designerNKV]

@united Apologizing ain't gonna help me out.
Due to security reasons I cannot upload receipts.
Ask someone senior to connect. I am again travelling on 3rd October and require my belongings before travel.

[NitinKumar @designerNKV]

@united @UnitedAirlines none of your baggage team helping...
Best they did, handed over me a receipt of baggage lost after check-in.

[NitinKumar @designerNKV]

Looking Forward...! https://t.co/vQu3tJD2A1

[NitinKumar @designerNKV]

Participate in NASSCOM Design Awards. https://t.co/kQld8GpGnp