Nishanth dev

[Anush Lakshmanan @anush100]

A cautionary tale about @urbancompany_uc and how a publicly listed company handles damage claims.

Booked their technician (Sanju Kumar) to install a Luminous inverter at my home in Bangalore. Routine job. Should've been 2 hours.

Invoice no: UCIC260004101947
Complaint no: 69f362690db9530026fe28d7

Instead of a standard install, he opened the main switchboard and worked with MAINS LIVE violating the most basic electrical safety rule. Phase-neutral cross-connection caused a ~280V surge through my home wiring.

Within minutes:
• Geyser circuit dead - Approximation given is around 12,000 to fix
• 55" Smart TV motherboard fried, panel and screen damaged - looking at full loss ( Rs 48,000)
• Apple TV completely destroyed (₹14,900 replacement)
• Home electrical wiring compromised (Assessing currently)

The moment Sanju Kumar realized he'd damaged the geyser, he packed up and LEFT mid-job. Inverter still uninstalled. No fix. No apology. No accountability.

Had to hire a different electrician the next day to fix the wiring he broke out of my own pocket.

Filed formal complaint with UC. Specifically requested a SENIOR technician for independent damage assessment.

UC's response? They sent SANJU KUMAR BACK. The same person who caused the damage. To "take photos" of his own work and walk away.

He showed up, photographed the damage he caused, left without resolution. No claims process opened. No callback.

When we asked UC for a complaint ID, it took multiple follow-ups and a manual download of a tax invoice to extract any documentation. They were not proactive in issuing one almost as if to avoid creating a paper trail.

3 sleepless nights. ₹40,000+ in documented damages. Complete radio silence from UC corporate after that.

@urbancompany_uc @abhirajbhal @raghavchandra @varunkhaitan — your company is publicly listed now. Retail and institutional shareholders are watching how customer grievances are handled.

Is THIS the customer experience model investors signed up for?

1. Technician violates basic electrical safety
2. Damages multiple appliances and home wiring
3. Walks off mid-job when he realizes his mistake
4. Same technician sent back to "investigate" his own damage
5. Customer chases for documentation that should've been auto-generated
6. Then gets ghosted

Listed companies are held to a higher standard of corporate governance, customer protection, and grievance redressal. SEBI compliance and investor disclosures aren't just about quarterly numbers they extend to how the brand treats its customers.

This isn't how a publicly listed company should operate.

Asking for:
1. Independent senior technician (not Sanju Kumar) to assess damage
2. Compensation for documented damages: ₹90,000+
3. Formal acknowledgment of complaint 69f362690db9530026fe28d7
4. Process review — no customer should have to extract their own complaint ID
5. Public clarification on UC's damage claims SOP

Have all invoices, technician's diagnosis report confirming overvoltage cause, photos, timestamps, and WhatsApp records.

please be careful. If a clearly documented case is handled this way, imagine the cases without paper trails.

Consumer forum filing prepared if there's no response in 48 hours.

[Dipesh gobji @DipeshGobji]

Now who will be responsible if this had fallen on someone’s head?
Will it be @MumbaiPolice who is not ready accept a complaint? Or will it be @mybmc who gave them permission to work?
@CPMumbaiPolice @DcpZone10Mumbai
@AshwiniBhide

[Anuradha Tiwari @talk2anuradha]

250000000000

Count the zeros, then add “rupees” to it.

We are talking about Rs 25,000 crores of taxpayer money.

A government MoU has been signed with a company that has fewer than 50 employees - and nobody seems to bat an eye. Wow !

[Nishanth dev @Dev_Nishanth]

@mayur2788 @MumbaiPolice @BKC_PS Let us know if this worked

[Nishanth dev @Dev_Nishanth]

@GyanTherapy Truely a piece of shit. None other than @Flipkart

[Anmol mishra @techhy07]

22 days since I placed my Flipkart order OD335144339014769100. No delivery, only daily lies of “today it will be delivered.” After my complaint, they sent an automated resolved reply for a Pay Later order. Worst service, pure fraud. #FlipkartScam @flipkartsupport @Flipkart

[Nishanth dev @Dev_Nishanth]

@chola_finance @openletteryt @GyanTherapy @mohakmangal @Chola_Official

[Nishanth dev @Dev_Nishanth]

@MahaCyber1 @Cyberdost @chola_finance @ShelarAshish @RBI
@RBIsays
(1/3) I am being severely harassed by Chola Finance recovery agents for a loan I have no liability for. My brother took a phone loan, and after it was stolen, he was unable to pay.

[Nishanth dev @Dev_Nishanth]

and are threatening to visit my company. This is a serious violation of privacy and a form of cybercrime. I urge @Chola_Finance to stop this illegal and unethical harassment immediately. I have no obligation to you, and this behavior is unacceptable. #CholaFinance #Harassment

[Nishanth dev @Dev_Nishanth]

@mrtechpedia @Flipkart Haven't ordered anything from flipkart for a long while. They have pathetic seller and the worst customer service

[Nishanth dev @Dev_Nishanth]

Hey bhagwan! yeah kaisa zulum hai. @Flipkart @flipkartsupport . Everyday out for delivery and then doesn't delivery. What to to now?

[Nishanth dev @Dev_Nishanth]

Wtf @SamsungIndia, suddenly green line issue on my samsung galaxy S22 and it's not covered under free screen replacement policy.@GyanTherapy @SamsungUS

[Nishanth dev @Dev_Nishanth]

@OscarPiastri @IPL Watchout sunrises Hyderabad, it has both Cummins and head

[Nishanth dev @Dev_Nishanth]

Something needs to be done. Or these betting apps will drive our youth into debt and depression.

[Nishanth dev @Dev_Nishanth]

Yesterday I found out my cousin who is 21, who doesn't have a father, has a debt of 6-7 lakhs because of cricket betting. He wanted to commit suicide. Not sure whom to blame the constant adv of Betting, celebs who promote it, govt who allows this or us for not noticing it earlier

[Nishanth dev @Dev_Nishanth]

Not sure if this is usual thing but there seems to be fire in middle of forest. Saw it through intercity pune-mumbai express train. @Swachh_Lonavala

[Nishanth dev @Dev_Nishanth]

@mybmcWardKE धन्यवाद, मी प्रभारी व्यक्तीशी बोललो आहे. माझी समस्या सोडवली आहे. काही गैरसमज होते. ते आता स्पष्ट झाले आहे

[Nishanth dev @Dev_Nishanth]

नमस्कार @RavindraWaikar @mybmc @mybmcWardKE,
जोगेश्वरी पूर्वेला श्याम नगर तलावाजवळ हे एक वाचनालय आहे जे श्री रवींद्र वायकर यांनी बांधलेल्या bmc अंतर्गत येते. काही मूठभर लोकांनी वॉशरूमला कुलूप लावले आहे आणि ते त्यांचे वैयक्तिक शौचालय म्हणून वापरत आहेत.

[Nishanth dev @Dev_Nishanth]

@marinebharat True, but i feel Mumbai is very overpopulated so these step are kind of necessary.