DevaDev

[DevaDev @DevaDev21]

@ACSnewsfeed Set a direct message to this channel. I was told 20 days SLA 3 weeks ago. Yet, there is no response to my emails. Today, I was told to expect a response in 48 hours. It's frustrating to see that I have to follow up multiple times for a defined refund policy in the official portal

[DevaDev @DevaDev21]

@ACSnewsfeed Can you please address my refund request for positive skill assessment appeal with reference ID A-449819? I've received no response or acknowledgment to my emails/calls for the past 20 days. It's frustrating to see no escalation POC in the official site.

[DevaDev @DevaDev21]

@HDFCLIFE Thanks for the response. But my customer experience with HDFCLIFE is poor. Took me 4 months to get a resolution, and it's taking another 2 months to just implement the resolution. It took 2 mins to open the policy, and it's taking 6 months to close it. I'm not recommending anyone

[DevaDev @DevaDev21]

Hi @HDFCLIFE,
Running behind HDFCLIFE Service team and escalation team regarding the grievance resolution email subject "RE:'HDFCSL=013-841-822' Policy numbers 23067709 ,23179973 ,23089670 ,22921361 ,22535983 and 22848702" for a month now with no comms. Kindly help.

[DevaDev @DevaDev21]

@Telstra @Telstra , still waiting for Telstra to Acknowledge my DM.
Another note went to Telstra tech desk and they said they can't help with this. Suggested to try changing the sim. But still the issue is persistent. I am sick of running behind Telstra for 3 months.

[DevaDev @DevaDev21]

@Telstra @telstracareers Complaint Ref- 48543011. I am paying 69$ per month for a mobile service with no signal/internet in the middle of the city. Unable to port to the diff. provider due to lock-in plan. Optus full signal on mobile. No proper response from customer service.

[DevaDev @DevaDev21]

@Telstra Thanks

[DevaDev @DevaDev21]

@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

[DevaDev @DevaDev21]

@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

[DevaDev @DevaDev21]

@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

[DevaDev @DevaDev21]

@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

[Arun Gopal @arun6658889]

Hello Airtel @Airtel_Presence @airtelindia
This is how the network range is available at my home, just 1-2 signal bars. This is not good in city area, and as per the ads you show. Please check and let me know. Near to the area location shared

[DevaDev @DevaDev21]

@airtelindia, I am in Australia for a short trip. I am not getting any signal in my sim. Worried to add IR packs without signal. Reached out to Customer support no help. Kindly help.

[DevaDev @DevaDev21]

@amazonIN @OnePlus_IN #OnePlusBudsPro #HearTheUnheard

[DevaDev @DevaDev21]

@MaxBupa Hope so, last time also twitter team forwarded the request, still no resolution in past 2 months. Latest they can yes or no on refund process.

[DevaDev @DevaDev21]

@MaxBupa, this the second twit and 20th customercare/grievance request. Issue still not resolved. Took 2 mins for applying and taking 4 months for cancellation/refunds. Still no luck. Worst customer support/grievance service.

[DevaDev @DevaDev21]

@MaxBupa, for the closure of my insurance policy within the lookout period. I have raised the following requests, 6271567,6249809,6226117,6249809, 6205715,6188580 in the past month, haven't got a full refund of my payment or a valid response from your support. #Irresponsible

[DevaDev @DevaDev21]

@OnePlus_IN @amazonIN #OnePlus
Next phone- oneplus 9

[OnePlus @oneplus]

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[DevaDev @DevaDev21]

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