@SamsungCanada@smitrathodd Apologies make no sense to this situation. Take some action and help me get out of this situation. I would prefer receiving a direct message for better communication than contacting the unaware customer service agents.
@SamsungCanada@smitrathodd I have already faced absolutely rubbish customer service response. I have been contacting them daily from past 2 weeks and I have got no appropriate reply from them.
@smitrathodd Hey Sam,
We're sorry for the inconvenience caused, could you please send us a direct message, so that we can discuss this issue in detail? Or visit https://t.co/6OG8HKrrde for 24/7 support with our chat agents.
Thank you. Samsung Customer Care.