Devendra Aloriya

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport There is nothing extra in the DM. You replied earlier, and the same message was sent in the DM too, but I am still waiting for my resolution until the money reaches my wallet.

@_Kalyan_K Asking for my own money is illogical?

[Devendra Aloriya @DevendraAloriya]

Still waiting for your reply on this issue @_Kalyan_K
I will wait till you look into it.
@Flipkart

[Devendra Aloriya @DevendraAloriya]

Waiting for your intervention @_Kalyan_K sir.
It’s not a very huge money for Flipkart but for me it is.

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport Yes, I know what you replied in your earlier message. You're just giving me the standard reply instead of considering my points.

I need my money in my wallet. I'm hoping @_Kalyan_K sir will look into it and see how ineffective their team is at resolving customer issues.

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport No resolution has been provided by your team. Just showing sympathy is not enough for the customers. It is about their money which Flipkart has unethically took from my wallet.
@_Kalyan_K @Flipkart @flipkartsupport

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport Your customer executives were ready to extend the validity of the gift card further for 3 months but not for the gift card wallet balance which I got from a refund .
Did I do any mistake by taking the refund into the wallet.
@flipkartsupport @Flipkart @_Kalyan_K

[Devendra Aloriya @DevendraAloriya]

Waiting for your intervention @_Kalyan_K sir.
It’s not a very huge money for Flipkart but for me it is.

[Devendra Aloriya @DevendraAloriya]

Flipkart cannot enjoy the customer's money; they have no right to it.

I have been a very regular Flipkart customer, but I did not expect this from Flipkart.

Now I understand why people say Amazon is better than Flipkart.
#Flipkart #flipkartscam

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport Please see the images of the chat history between me and the help centre. These are just text history, apart from this I have described this issue more than 10 times over call.
Now I don’t have enough energy to do the same again.
@flipkartsupport @Flipkart @_Kalyan_K

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport I have been trying continuously for the past week but with no resolution, which is why I have had to use this platform. I am fed up with having to repeat my concern again and again, only to get the same result.
Now I want to be hear by the senior person
@flipkartsupport @Flipkart

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport Is it really logical or practically correct that you can extend the validity of purchased gift card but not for the refund which I got in the wallet.
In both the cases I have paid the money from my own account.
@_Kalyan_K @flipkartsupport @Flipkart pls review the policy

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport I have tried this multiple times and spoken with senior help desk staff, but didn’t get a solution. They say that if I had bought this gift card, they could extend its validity, but since this is a refund of a product, they can’t extend it in this case.@Flipkart @flipkartsupport

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport @Flipkart @_Kalyan_K You people are still referring the same comments offered by the customer executive at initially. They just talk about the policy of the Flipkart which is against the customer interest and favouring the company to do the unethical practices.
@flipkartsupport @Flipkart @_Kalyan_K

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport No one is responding in private chat. You people are just making us fool @flipkartsupport @Flipkart

@_Kalyan_K sir did not expect such behaviour towards the customers. I thought anyone from the senior management would intervene but again disappointed.

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport I have replied too.

[Devendra Aloriya @DevendraAloriya]

Flipkart cannot enjoy the customer's money; they have no right to it.

I have been a very regular Flipkart customer, but I did not expect this from Flipkart.

Now I understand why people say Amazon is better than Flipkart.
#Flipkart #flipkartscam

[Devendra Aloriya @DevendraAloriya]

Extremely disappointed with Flipkart customer service. They failed to notify me 15 days before my wallet expiry as per their own policy and then conveniently expired my ₹2593 balance.
This is nothing but unfair and unethical. Stop hiding behind policies and take responsibility.

[Devendra Aloriya @DevendraAloriya]

@_Kalyan_K I hope you will see this post.
Very pathetic response from Flipkart. It was a refund of a product and now Flipkart has taken that money from wallet to Flipkart account.
@Flipkart

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport @_Kalyan_K Krishnamurthy sir please intervene and help me

[Devendra Aloriya @DevendraAloriya]

@Karan1263280 Yeah, I wasn't aware of it, but now I will ensure that nobody from home or office uses Flipkart for any kind of shopping.

Very disappointing from FLIPKART. I was not supposed to take care of the customers in the past.

[Devendra Aloriya @DevendraAloriya]

Flipkart cannot enjoy the customer's money; they have no right to it.

I have been a very regular Flipkart customer, but I did not expect this from Flipkart.

Now I understand why people say Amazon is better than Flipkart.
#Flipkart #flipkartscam

[Devendra Aloriya @DevendraAloriya]

Extremely disappointed with Flipkart customer service. They failed to notify me 15 days before my wallet expiry as per their own policy and then conveniently expired my ₹2593 balance.
This is nothing but unfair and unethical. Stop hiding behind policies and take responsibility.

[Devendra Aloriya @DevendraAloriya]

@Karan1263280 True, I have also experienced a lot of issues in the past but ignored them, thinking this could happen on any other platform. But taking customers' own money is really unethical.

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport No I did not get my money into the wallet. All your customer executives are just saying sorry which is not required.

@_Kalyan_K sir please help me to get back my money in my wallet only.

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport @_Kalyan_K Krishnamurthy sir please intervene and help me

[Devendra Aloriya @DevendraAloriya]

@flipkartsupport You have not provided any resolution and just said sorry, which is not helpful at all. I need my money refunded to my wallet so I can shop. It's really disheartening that you're treating a regular customer this way.