Devyanshu Gautam

[Devyanshu Gautam @Devyanshu23]

@RelianceDigital @RelianceDigital we didn't received any call from your side on the two provided contact details.
take our emails as well, [email protected] and [email protected]

[Devyanshu Gautam @Devyanshu23]

It’s unbelievable how every reply from @Voltas and @RelianceDigital feels like an automated template.

“We apologize.”
“We’ve raised your concern.”
“Our team will contact you in 24–48 hours.”

I’ve been hearing the same scripted responses for weeks while my brand-new AC remains defective. Not a single concrete resolution—just new complaint numbers and empty assurances.

Customers don’t pay lakhs to become part of an endless ticketing system. We pay for a working product and accountable after-sales service.

Since both companies have failed to resolve this despite repeated follow-ups, I am now filing a case in the Consumer Court. I will also seek compensation for the mental harassment, wasted time, and deficiency in service.

Let the Consumer Commission decide whether this is how customers should be treated.

#Voltas #RelianceDigital #ConsumerRights #ConsumerCourt #CustomerService #DefectiveProduct #India

[Devyanshu Gautam @Devyanshu23]

@myvoltas take my contact number here,
[phone] and [phone], you have the time till End of Day today to sort this mess out. Otherwise I'll not be entertaining your automated messages anymore.

Order IDs :-
1. RD69FA13DF0ED018DB77
2. RD69FA14940E8A890428

Complaint No: 701934169
Service Order: 8081092106

[Manoj Agrawal @manojagrawal23]

@myvoltas Very bad service. Not any call from your side.

[Saumya Ranjan senapati @SaumyaR82980696]

@myvoltas Voltas service is very pathetic very poor service centres act like they are The owner of the company.... very very pathetic and poor customer experience

[CA Kunal Agarwal @KunalAg40127118]

@myvoltas Very bad service and do not recommend to buy this company product

[NITESH PUJARI @PujariNite2828]

@myvoltas Even I do not recommend it. Very bad experience i had throw it

[Tushar @Tusharintheglob]

@myvoltas Wrost products
Wrost services

[garv premjani @GP_gaming_2412]

@myvoltas Another Fake advertisement by India biggest airconditioner company but they can't replace a defective AC form last 2 months #voltas #advertisement #nch

[My Voltas @myvoltas]

@diwakarupadhy16 Please understand that this delay is unusual for our service. Rest assured, we have been actively addressing your concern since we received it, and we are committed to resolving it promptly. We sincerely appreciate your patience and kindly request you to await an update (1/2)

[Diwakar Upadhyay @diwakarupadhy16]

@myvoltas Even the engineers are fed up with coming over; they’ve started refusing to visit, saying the product is defective—it won't turn on and needs to be replaced. It still doesn't work even after the PCB and fan motor were changed, yet the company remains completely indifferent.

[nagarajbale @nagarajbale]

@myvoltas Irresponsible people I’m in need of my AC installation requested many time and no body visited only they call and get happy code then themselves resolve the issues . Kindly note those nos they are all bringing Voltas down. They spoil the brand name . Kindly install my ac

[Devyanshu Gautam @Devyanshu23]

Over 2 months. A defective AC. Zero accountability.

@myvoltas acknowledged the fault, promised a replacement, and then disappeared. Endless follow-ups, false assurances, and complete negligence.

You’ve wasted our time, tested our patience, and caused unnecessary mental harassment.

Enough is enough. We are filing a case before the Consumer Commission today.

Complaint No: 701934169
Service Order: 8081092106

See you in court.
#Voltas #ConsumerRights

[Devyanshu Gautam @Devyanshu23]

Enough is enough, @Voltas and @RelianceDigital.

It’s been MONTHS since you delivered a brand-new AC that was defective from Day 1. Your own senior technician confirmed the outdoor unit is faulty and promised a replacement within 3–4 days.

That was a lie.

Since then, we’ve been trapped in an endless cycle of false assurances, unanswered calls, rude behaviour from service personnel, and complete indifference towards a customer who has already paid in full.

What kind of company delivers a defective product, acknowledges the defect, and then abandons the customer?

Complaint No: 701934169
Service Order: 8081092106

Every single day we’ve had to chase your team instead of enjoying the product we paid for. This isn’t poor customer service—it’s a complete failure to honour your warranty and your commitments.

How much longer do you expect customers to wait for a replacement that should have happened weeks ago?

Do better, @Voltas. Do better, @RelianceDigital.

#Voltas #RelianceDigital #CustomerService #ConsumerRights

[Devyanshu Gautam @Devyanshu23]

Enough is enough, @Voltas and @RelianceDigital.

It’s been MONTHS since you delivered a brand-new AC that was defective from Day 1. Your own senior technician confirmed the outdoor unit is faulty and promised a replacement within 3–4 days.

That was a lie.

Since then, we’ve been trapped in an endless cycle of false assurances, unanswered calls, rude behaviour from service personnel, and complete indifference towards a customer who has already paid in full.

What kind of company delivers a defective product, acknowledges the defect, and then abandons the customer?

Complaint No: 701934169
Service Order: 8081092106

Every single day we’ve had to chase your team instead of enjoying the product we paid for. This isn’t poor customer service—it’s a complete failure to honour your warranty and your commitments.

How much longer do you expect customers to wait for a replacement that should have happened weeks ago?

Do better, @Voltas. Do better, @RelianceDigital.

#Voltas #RelianceDigital #CustomerService #ConsumerRights

[Devyanshu Gautam @Devyanshu23]

Absolutely pathetic after-sales service from @myvoltas and @RelianceDigital.

Sold us a defective AC. Your own technician confirmed the outdoor unit is faulty and initiated a replacement request, promising resolution within 3–4 days.

Nearly 3 weeks later:
❌ No replacement
❌ No proper update
❌ Calls ignored
❌ Rude behaviour from service staff

Complaint No: 701934169
Service Order: 8081092106

Taking customers’ money is easy. Honouring warranty commitments apparently isn’t.

How long should a customer wait for a replacement of a DOA (dead-on-arrival) AC in peak summer?

#Voltas #RelianceDigital #PoorService #ConsumerComplaint

[Devyanshu Gautam @Devyanshu23]

Shameful customer service from @myvoltas and @RelianceDigital.

We paid for a brand-new AC and received a defective unit that never worked properly even for a single day. Your own technician inspected it, confirmed the outdoor unit was faulty, and assured us that a replacement would be completed within 3–4 days.

That promise was made weeks ago.

Since then, we’ve faced endless follow-ups, ignored calls, template responses, and rude behaviour from service personnel. Every time we ask for an update, we’re treated as if we’re the problem—not the defective product you delivered.

If a customer’s issue remains unresolved even after your technician confirms the defect, what exactly is the purpose of your warranty and after-sales support?

Complaint No: 701934169
Service Order: 8081092106

Customers deserve solutions, not excuses.

#Voltas #RelianceDigital #CustomerExperience #ConsumerRights

[Devyanshu Gautam @Devyanshu23]

@SahilVerma1109 absolutely unsatisfactory service, what is the point of buying an AC in the summers if the entire summer passes waiting for support