@HMRCcustomers I have actually moved out of UK so I am not able to verify the additional questions is there any other way to access the HMRC account, I have tax refund cheque which is still reached me, I had updated my address
@Swiggy@SwiggyCares@MeghanaBiriyani
On Saturday night Aug 22, around 12:40 AM, we ordered Egg Fried Rice from Meghana Foods through Swiggy.
Instead, Chicken Biryani was delivered.
The order label clearly shows Egg Fried Rice. We have photographic proof of what was delivered.
@SwiggyCares@MeghanaBiriyani@Swiggy@ConStaffWatch@nch1915@Swiggy@SwiggyCares what's the issues in refunding the money that the customer has beg you or what, mistake is from the restaurant deal with them give one valid reason why you guys are so adamant to refund also coupon valid only for 7 days consumer grievance has been lodged
@SwiggyCares Adamant, I will not continue this matter privately in DM, the wrong food was delivered, and I am requesting a refund to the original payment method.
Offering a ₹476 coupon valid for only 7 days is not an acceptable resolution.
@MeghanaBiriyani@Swiggy@ConStaffWatch@nch1915
@Swiggy@SwiggyCares I’m extremely disappointed with how this complaint has been handled.
Order #246393833122724
I ordered Egg Fried Rice, but received Chicken Biryani instead. I reported the incorrect order immediately and provided photographic evidence along with the receipt.
@consaff Since @Swiggy has refused to resolve this despite the evidence
I am escalating this matter through the National Consumer Helpline and,
if necessary, the appropriate Consumer Commission.
This is not about the price of It is about basic consumer rights and accountability.
@RohitKapoor@Swiggy@SwiggyCares
A customer orders one item, receives something completely different, provides proof, and is still refused compensation.
@MeghanaBiriyani — how did an Egg Fried Rice order result in Chicken Biryani being delivered?
This needs accountability.