Dharam Doshi

CHELSEA FC!

[Dharam Doshi @Dharam_Doshi]

@JioCare It doesn’t resolve without changing the outer box
Just terminate my account and make it easier.

[Dharam Doshi @Dharam_Doshi]

Terminate my account @JioCare @reliancejio

[Dharam Doshi @Dharam_Doshi]

@JioCare I understand youl cannot refund something youl can’t even fix. Already lost a month out of 5 months I’ve paid for and I’m sure it will not be fixed any time soon so the decision stays the same, terminate my account

[Dharam Doshi @Dharam_Doshi]

@JioCare Final decision is to terminate the account

[Dharam Doshi @Dharam_Doshi]

Terminate my Airfiber account since youl can’t resolve my problem for the last 30 days @reliancejio @JioCare

[Dharam Doshi @Dharam_Doshi]

@JioCare Have paid for 5 months together and 1 month has gone by without internet already

Just terminate my account, don’t need this Airfiber connection anymore.

[Dharam Doshi @Dharam_Doshi]

@JioCare All services requests closed or cancelled or resolved at your end but internet still doesn’t work

[Dharam Doshi @Dharam_Doshi]

@JioCare

[Dharam Doshi @Dharam_Doshi]

@JioCare This is your faster closure ?

[Dharam Doshi @Dharam_Doshi]

@JioCare You want your customers to wait for a few days after they have waited for 30 days already even after paying for a 5 month plan together?

[Dharam Doshi @Dharam_Doshi]

@JioCare Pls show me where and how it’s resolved

[Dharam Doshi @Dharam_Doshi]

@JioCare Same thing again
Provide the outer box and my problem will be resolved on the spot
But you guys just keep delaying it and just keep raising service requests

[Dharam Doshi @Dharam_Doshi]

@JioCare

[Dharam Doshi @Dharam_Doshi]

@JioCare The amount of times the same engineer has been selected to come but not visited and closed the service requests without OTP

[Dharam Doshi @Dharam_Doshi]

@JioCare I have been complaining for the past 30 days,
Since the day it has been installed
The OUTER BOX of the Airfiber is spoilt and nobody has been able to replace it since then

[Dharam Doshi @Dharam_Doshi]

@JioCare Nothing has been done about it since 28 days now
You guys are unable to fix the problem
Will not give a refund nor will give a voucher I can use elsewhere at Jio
I have seen similar complaints online
You guys just keep raising SR’s. Nothing ever happens

[Dharam Doshi @Dharam_Doshi]

Jio Airfiber connection taken on 5th August still not working. Complained atleast 20 times and all resolved without otp or anything being resolved @reliancejio @JioCare

[Dharam Doshi @Dharam_Doshi]

@JioCare Your own employees say it has been out of stock since 2 months and production for the same has been stopped

[Dharam Doshi @Dharam_Doshi]

@JioCare They don’t have the outer box
They keep doing this again and again

[Dharam Doshi @Dharam_Doshi]

@JioCare

[Dharam Doshi @Dharam_Doshi]

Airfiber not working since 3rd August (the day I’ve taken a new Airfiber connection)
Escalated the issue several times and Jio does nothing about it
@reliancejio @JioCare
They close your SR without otp, don’t trust them.