Dhruv Chowdhary

Customer Strategist @Accenture Strategy. Passionate about #CustomerEngagement and driving value from customer service. My tweets are my own views.

[Dhruv Chowdhary @Dhruvchow]

For #utilities, digital promises $1.3 trillion of value by 2025. Read the WEF/Accenture study. https://t.co/eI7nnHcp5E

[Dhruv Chowdhary @Dhruvchow]

Personalization is an art, says Accenture Strategy’s @RacheleBarton1 #GCPR via @Raconteur https://t.co/oJ0Q6GKvmg

[Dhruv Chowdhary @Dhruvchow]

#Utilities have 1.3 trillion reasons to focus on customers through digital. Read the study https://t.co/z0vesjQ1JH

[Dhruv Chowdhary @Dhruvchow]

Poor #customer service is costing you customers @Accenture Strategy #GCPR via @MediaPost https://t.co/9GFrvq93rv

[Dhruv Chowdhary @Dhruvchow]

Digital capabilities are just one facet of a great #customerexperience. #GCPR https://t.co/w9gQQRoYeU

[Dhruv Chowdhary @Dhruvchow]

3 actions for co's to create #agility to fuel #growth & #competitiveness. Here's no. 2 https://t.co/sgDRbcP2TN

[Dhruv Chowdhary @Dhruvchow]

Serious about #StrategicCostManagement? Plan to operate at a fraction of today’s cost base https://t.co/SJMMJ1T9Vj

[Dhruv Chowdhary @Dhruvchow]

You can't fake it. #CustomerExperience leaders in B2B generate higher revenues. Read what they do differently. https://t.co/dTWzOgLAln

[Dhruv Chowdhary @Dhruvchow]

Only 24% have a flexible #operatingmodel that can adapt to deliver on #strategy. Learn more. https://t.co/HCEIk9HqCp

[Dhruv Chowdhary @Dhruvchow]

What’s the secret to #salesgrowth? A focus on #customerexperience. What are you waiting for? https://t.co/RISqU5ESfD

[Dhruv Chowdhary @Dhruvchow]

.@Accenture Strategy Helps FirstEnergy Identify Cost Savings w/Cash Flow Improvement Process @NewTechEditor https://t.co/Jt51TZzPTp

[Dhruv Chowdhary @Dhruvchow]

Great energy at #accenturestrat recruitment event at manchester business school. Thanks @nnishant.

[Dhruv Chowdhary @Dhruvchow]

Cybersecurity spend is surging. Digital ethics investment is next. #TechVision2016 https://t.co/ZIwuKRmtUw

[Dhruv Chowdhary @Dhruvchow]

#Technology is changing your workforce. Is your culture keeping pace? #TechVision2016 https://t.co/XZYT9ys8o0

[Dhruv Chowdhary @Dhruvchow]

Keeping it simple is key to #Customer Experience (CX) Strategy https://t.co/YwXjVffd4J

[Dhruv Chowdhary @Dhruvchow]

Where are digital winners placing their bets? The #TechVision2016 reveals all: https://t.co/7R32xSXjwM

[Dhruv Chowdhary @Dhruvchow]

How competitive is your strategy for recruiting the digital #WorkforceoftheFuture? #WEF16 https://t.co/gpRTsXiQi6

[Dhruv Chowdhary @Dhruvchow]

Do you have the skills & talent for the #workforceofthefuture? #DigitalDisruption #WEF16 https://t.co/OzcVcfyKcz https://t.co/5LtrdoarlZ

[Dhruv Chowdhary @Dhruvchow]

How can digital optimize economic growth? Read the new report from Accenture Strategy https://t.co/1J7V2Frbep

[Dhruv Chowdhary @Dhruvchow]

How #utilities can find value through the digital energy (r)evolution: new infographic. https://t.co/B5m3mMcMAF