@Cleartrip Hi @Cleartrip , as confirmed by your team, the refund was to be initiated within 24 hours, but I have not received any initiation confirmation yet. I was informed someone would call to confirm, but no call was received. Kindly update immediately.
Flight AI1860 booked via @Cleartrip (Ref 7UMD4S) was cancelled by @airindia on 15 Dec at 8:30 PM, hours before boarding on 16 Dec 8:00 AM. Despite repeated follow-ups, no refund/alternate provided. Seeking urgent intervention. @DGCAIndia
@Cleartrip Thank you for the update, Amit. As the airline has already approved the refund and added remarks, I request you to please complete the review and initiate the refund at the earliest. Looking forward to your confirmation.
@Cleartrip Hi Amit, @airindia has confirmed that refund remarks are added to my booking and advised to contact the travel agency. I have already shared my Trip ID via DM. Kindly initiate the refund at the earliest and confirm the timeline.
@Cleartrip Hi Amit, thank you for your response. I have shared my Trip ID via DM as requested. Kindly review and assist with the refund for the cancelled flight at the earliest.
@airindia Thank you for acknowledging. Please note that I do not require an alternate flight and request immediate processing of the full refund for Booking Ref 7UMD4S. Awaiting your update.
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