Digital Ant

Customer & Employee Engagement Specialist. Golfer, Pet Lover and family guy.

[Digital Ant @DigitalAnt2]

@HMRCcustomers I have been on hold 3 times now for over 40 mins over the last 3 weeks and been cut off each time before speaking to and advisor. I have exhausted all online options and need to speak to someone. What am I supposed to do?

[Digital Ant @DigitalAnt2]

@ScoopMoreLondon any reason the scoop isn't showing the Raducanu match right now!?

[Digital Ant @DigitalAnt2]

@Tesco My wife was treated very poorly by rude staff last week (Aylesbury Tring rd) whilst trying to access a 2 seater toddler & baby trolley. We tried to fill out the survey but mobile site was down, then after 15 mins on the desktop site it crashed, losing all our feedback!!

[Digital Ant @DigitalAnt2]

@Tesco My wife,1 year old and 3 year old just had a shocking experience in store - tried to take the mobile survey but the site was down, then spent 15 mins filling out on home PC...only to find it crashed and we lost all our text and answers - so bad from end to end! #furious

[Digital Ant @DigitalAnt2]

@ASOS_HeretoHelp my wife has been charged for an order that didnt go through and is now speaking to the 4th person who is not reading the email thread. Can a human please just take ownership and respond?

[Digital Ant @DigitalAnt2]

@yourgolftravel enquired online, and called twice, both times told someone would 'definitely' call me back 'today' (yesterday). Emailed again, no response. In this day and age I thought a travel company would be dying to take my money!?

[Digital Ant @DigitalAnt2]

@TheGroveHotel Hello @TheGroveHotel - a group of us attended this and had a few issues unfortunately, we raised them on the day and then emailed info@ twice but have not heard a response :-(

[Digital Ant @DigitalAnt2]

@mark_gouldstone @tfbalerts Can you share the email address please?

[Digital Ant @DigitalAnt2]

@tfbalerts Do we know how long these lights are planned for?

[Digital Ant @DigitalAnt2]

Has much really changed in Customer Experience (CX) since 2011? https://t.co/hMFkZp0sQh

[Digital Ant @DigitalAnt2]

@DirectLine_UK There is nothing in my inbox

[Digital Ant @DigitalAnt2]

@DirectLine_UK er....!?

[Tim Stillman ⭐️⭐️ @timstillman_]

LOL

[Sky Sports Premier League @SkySportsPL]

"Of course they are beatable. The form we are in right now, it is probably the perfect time to go there"

Harry Winks is looking forward to facing Arsenal on Sunday.

https://t.co/WpmthXTewt

[Team River @teamrivertweets]

Email is actually really poor at team collaboration and it's killing business productivity. We believe there's a better way of working... https://t.co/J6cLCps2M2 #Software #collaboration #teamwork

[Team River @teamrivertweets]

This isn't just a continuous improvement tool. This is the only product that combines your business data with social collaboration.

[Digital Ant @DigitalAnt2]

@HSBC_UK All checked, still the tree

[Digital Ant @DigitalAnt2]

@HSBC_UK Yes, that's kind of why I'm still talking to you