Divan De Wet

[Divan De Wet @DivanWet]

@vumatel
So we are standing now at 5 days without even an attempt from Vuma fix their error on the line or even contact me.
Contact center not even Vuma as they all have to lodge tickets same as my ISP, which just gets ignored. But the AMG is in the garage right??

VUM-84T

[Divan De Wet @DivanWet]

@vumatel O now I know where my internet I am paying for went. So you want to rave about supporting schools while your paying customers sits without connectivity. Vuma must've been taken over by the Government, providing resources to other sources while the local paying people struggle

[Divan De Wet @DivanWet]

@vumatel @Riaan91610615 I agree. They just dont give a damn.
Receive sms that work is done and connectivity is restored, while it is not the case and now 5 days later still no resolve.
They always show up late after the issue is resolved or just not at all. Shocking service

[Divan De Wet @DivanWet]

@vumatel
So our internet have been down for 5 days now, I have logged numerous tickets with my ISP and still nothing. This is absolutely shocking how bad Vumatel services are, if you can call it service at all

[Divan De Wet @DivanWet]

@CoE_Call_Centre Is there any update on this issue yet. As power has been down for quite a while now without updates. Please give us an update

[Divan De Wet @DivanWet]

@CoE_Call_Centre The power has been down for 24h now in Rynfield, no post or any mention of what is going on. Please give us an update on why we have no power and when we can expect it back!!
I thought COJ was bad, you are un another league of bad!!!

[Divan De Wet @DivanWet]

@CoE_Call_Centre Yes please give us an update on Rynfield Benoni!!!!

[Divan De Wet @DivanWet]

@CityPowerJhb Block 10 not restored yet. Pls turn on the other blocks before you loadshed the new ones. This is just simple basic knowledge.

[Divan De Wet @DivanWet]

@CityPowerJhb Can you just switch on the loadshedding for the previous group 1st before you start this group

[Divan De Wet @DivanWet]

@CityPowerJhb So the testers will get there after 6 pm then reliase they don't have the tools. Go back at 10 pm and find the fault. Next will be the morning staff tomorrow to start with an Etr of 10am and back to the same as today

[Divan De Wet @DivanWet]

@CityPowerJhb It has been 4.5 hours now after your original Etr. This is absolutely ridiculous. No feedback or any communication. Power is not restored, so please do something about it now!!! We cannot go another night without power.

[Divan De Wet @DivanWet]

@CityPowerJhb @kez2709 How can you ask us to log a fault if it is the same fault. You saying restored doesn't mean it is restored until the power is actually back. ?????

[Divan De Wet @DivanWet]

@CityPowerJhb Your restored means nothing. No power still. What the f**k is going on in your offices

[Divan De Wet @DivanWet]

@CityPowerJhb Please please get this sorted. Our food is going bad and with all the current prices we will not be able to replace it.

[Divan De Wet @DivanWet]

@CityPowerJhb It is time we all stop paying our hard work money to incompetent companies and people. Time to setup a trust account and pay our rates and taxes there so these issues will stop acquiring.

[Divan De Wet @DivanWet]

@CityPowerJhb Can you stick to your own schedule and switch block 10 back in immediately. This absolute incompetence is no longer accepted!!!!!

[Divan De Wet @DivanWet]

@CityPowerJhb So it is 18:30 now and the power did not come back on. As expected I suppose!!
Please fire your entire team and get competent personal that actually know what they are doing!!

[Divan De Wet @DivanWet]

@CityPowerJhb So you load shed other blocks before you switch block 10 back on?????

[Divan De Wet @DivanWet]

@CityPowerJhb So we can expect the power not to come back after the 4 o clock loadshedding as usual right.
Had power before loadshedding so better be back by 18:30

[Divan De Wet @DivanWet]

@CityPowerJhb Techs on their way to Olivedale from 9pm last night. They must be com8ng from f**k far as it take them linger to get there than to go to Durban and back