Seriously @triyoga Shoreditch, won’t let me in class when 2 minutes late as travel was a mare (which I told you) I’ll take my money though (same way you charge £12 for ‘grip socks’ & won’t let someone go barefoot (adequate grip) if they forget them but make people pay £12 again😡
@RandoxOfficial And what about when you don’t refund someone that has received a damaged test from you, you have been telling me “it will be refunded today” for the past month, awful product, awful service
@RandoxOfficial absolute sham of customer service, received a broken Covid test from you in the post and after saying you would refund me in December and 3 times since STILL No refund and I had to pay for another test appalling
@Iberia_en@Iberia still no reply to me about why you are not offering refunds to flights you have cancelled only to move them I feel for you but you need to pay Customers back if you cancel ?
@Iberia_en@iberia can you pls let me know why I can’t get a ‘voucher’ for my flight to London on 9th April? It might be Easter etc but I have been told I can’t travel so surely you should allow a voucher!?