@CityPowerJhb Can we at least have an update? It is now 43 hours without power after being told last night that issue had been resolved! How much longer. Where can I send the bill for spoiled food in my freezer?
@webafrica@vumatel
Going on 20hours without internet and no update, which is not surprising since WebAfrica couldn’t look up customer service if their life depended on it.
@vumatel the Bryanston outage has lasted all day. Why is this acceptable practice? No ETA, constant apologies, but no useful information. How can a huge suburb be out for a day and all you can do is apologise? Will our invoices be adjusted to reflect this outage?
@webafrica what is going on in Bryanston with the internet? The internet has been on and off now for several days. Can we get an update instead of the generic “Current Status: In Progress”? What is the actual problem that this is taking so long to fix?
Bryanston internet is still not working. It’s been 3 days now, with no solution, communication or concern from @webafrica. Shocking service! If it was possible to actually get hold of someone at this company I would cancel and move over to another ISP.
@EFFSouthAfrica@Julius_S_Malema A lot of people in the comments undermining this woman’s achievement. Regardless of one’s political views and/or affiliation, respect and praise is due for this. Well done.
@AdeleGer34@webafrica@vumatel I also go the same internet connection problem in Bryanston and also getting the same response of having to be verified in order to DM them or they need to follow you!
@webafrica Care to explain why the internet in bryanston has been beyond unusable during the last 28 hours? Or are you taking the weekend off due to the "sheer amount of hard work" you've put in this week? Why are we being kept in the dark about a service we are paying for?