What kind of horse shit is this? Really should have just gone and got my damn bag and gave it to me 2 days ago.
way to go, @united, high fives all the way around for the rampant incompetence. sincerely, pissed traveler.🤬
@united excellent customer service…🤬 on hold for my luggage over 2 hours now. Sat at the airport over 6 hours before you cancelled it, missed Xmas with my family b/c you cancelled my flight 2 days ago, and then tell me it’ll be up to 3 days to get my checked bag back.