It’s time international brands launching in Ghana are held to proper standards—especially when it comes to customer recourse. Ghanaian consumers deserve better.
@YangoApp I ordered Yango delivery to pick up something for me. The delivery guy picked up the item and till now his phone is off. The app is also showing a paid wait time of GHS 112.
According to the IFC by 2030, 9 million jobs in Ghana will require digital skills, yet only 10% of the population currently possesses intermediate or advanced expertise.
IFC also highlights that this challenge presents a $3.5 billion opportunity for digital skills training in Ghana. Public-private partnerships, investment in STEM education, and support for entrepreneurship are essential to transform Ghana’s workforce into a global powerhouse.
It’s very worrying that a whole market leader @MTNGhana Call Centre can be this incompetent. I’ve been calling your support for the past three days and every time the information I get is inconsistent. How hard is it to honor my refund for a service you couldn’t provide.