@XfinitySupport so I guess I was lied to by support and will not be receiving any refund? For 2 years and 7 months I received half the speed that I paid for. I was finally able to cancel my service and was told I would receive a refund. It's now almost been a week...
Hey @XfinitySupport Just another reminder that the firmware you sent out back in 2022 for the CM2000 is still broken and I've been paying for 1.2gbps and only get 700mbps. Yes, I've tested everything you asked. #xfinitysucks and I hate being stuck with you.
@XfinitySupport hey, any comment on why my CM2000 is only getting 800mbps down when I pay for 1.2gbps? Tech confirmed my line is good and it's been over a year of me not receiving my full download speed. I'm not the only one... https://t.co/PrWaiDwb7R