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@nJJ1@anuragg86@gyanesh_sh@NagShailaz Please accept our sincere apologies for any inconvenience caused. The issue has been brought to the attention of the concerned team. We discussed this yesterday on call. I wil get back to you on this with an latest update as soon as possible by the team.@DotPe_India
@saketkhanna@DotPe@shailaz@anurag_gupta@gyanesh_s@PAyu@mritunjay_kumar Please accept our apologies for the inconvenience.We would like to inform you that we are currently working on resolving a payment-related issue. Thank you for your patience and understanding. We truly appreciate your support and will keep you updated on the progress over email.
@Khatushyam48716 Hey! It is disappointing that we have not been able to provide you with the ideal experience we would like you to have. We would appreciate it if you could DM us your contact number. We will reach out to you as soon as possible to resolve the issue.
@NaniKakarala It is disappointing that we have not been able to provide you with the ideal experience we would like you to have. We would appreciate it if you could DM us your contact number. We will reach out to you as soon as possible to resolve the issue.
@snpt_avdhesh@zomatocare@snpt_avdhesh Please accept our apologies for the inconvenience. Please be assured that we will make every effort to resolve this issue today in the best way possible.
@mishikasingh Hi @mishikasingh
We understand your frustration, and our team is actively working on this. Rest assured, we are prioritizing your concern and will ensure a swift resolution. Thank you for bringing this to our attention.
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@ErmancoFoods@anuragg86@NagShailaz@ErmancoFoods The payment due email was sent as the September 2023 invoice was still marked as open in our system. This payment was refunded by Dotpe and the invoice is now closed. No further payment-due emails will be sent.
We apologize for any confusion.
@GopalGa77924677@ristaapps@consumerforum_ We have received your request and want to assure you that your concern is receiving our utmost attention. Rest assured, our team is diligently working on it, and we will provide you with a comprehensive update at the earliest opportunity.
@VedanshBurman@VedanshBurman We appreciate you reaching out to us. Kindly DM us your contact information and our team members will get in touch with you promptly to provide you with a thorough walkthrough of our product.
@ErmancoFoods@anuragg86@gyanesh_sh@NagShailaz Thank you for your email. We have noted your request regarding the refund and counter pricing. We have responded to the email. For any further queries or assistance, please feel free to reach out to your Key Account Manager.
@ErmancoFoods Dear @ErmancoFoods, the costs mentioned cover vital services such as platform setup, hosting, development, maintenance, and 24/7 customer support to ensure smooth operations. Weโre happy to discuss further for a solution that aligns with your goals. Your success is our priority!
@OnlineSubhan46@ristaapps@DotPe Please be assured that we will make every effort to resolve this issue in the best way possible. Provide us with your contact details and our support team will get in touch with you at the earliest opportunity.
@vjylokesh Thank you for bringing this to our attention. The issue has been escalated to the concerned team. The team will reach out to you as soon as possible.
@naivedyathali@NagShailaz Please be assured that we will make every effort to resolve your issue in the best way possible. Please share your contact details in DM and our support team will get in touch with you at the earliest opportunity.
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