Congratulations to Dr. Tim Hobbs, our EVP and Clinical Transformation Officer on being awarded the IHA Patient Safety and Leadership Award! Well done, dear colleague, well done. @IHAConnect@CHNw
Today, we celebrated with 174 @CHNw ambulatory sites of care who were awarded "Patient Choice Awards". Patients overwhelming said they would definitely recommend these sites to others. Exceptional Care. Simply Delivered.
Honoring our CNE from the East Region Paige Dooley this am who is a finalist for the IBJ Healthcare Heroes Award! We are always so proud of Paige! #ibjhealthcareheroes
A provider told me they chose @CHNw to practice after reading our on-line patient comments. Posting these reviews was meant to attract patients. Great to learn the comments also attract amazing providers and caregivers to join our team.
During a recent visit to the BMV license branch, I had hopes that the customer service had improved. I was sorely disappointed. Takeaway message: The customer may not always be right, but the key to a memorable experience is making the customer FEEL they are right. #custserv